Systems Engineer I

Systems Engineer IJob Title: Systems Engineer ILocation: Seattle Admin Hyrbid 3 days in office 1 remoteSalary Band: $85000 $90000Position SummaryWe are hiring a Systems Engineer I to own day-to-day systems operations and escalated technical support across our environment. You will keep production systems healthy and reliable resolve issues that come to you from the helpdesk and support our infrastructure modernization work as it rolls out. This is a strong fit for someone who has outgrown a helpdesk or desktop support role and is ready for server-side ownership with senior engineers close by to learn & ResponsibilitiesTake ownership of technical issues escalated beyond the helpdesk drivethem to resolution and document root cause and fixesPerform day-to-day systems operations: patching backup and restoreverification monitoring and alert response and server and endpoint healthchecksAdminister Windows Server and virtualized workloads across the datacenterand store environmentsHandle identity and directory work user provisioning and deprovisioninggroup and permission management MFA and access hygieneProvide remote systems support to 24 retail locations including siteinfrastructure and connectivity issues and coordinate on-site work whenneededBuild and maintain operational documentation and runbooksSupport infrastructure projects including virtualization platform migration andidentity rollout workParticipate in scheduled maintenance windows and an on-call rotationJob-Specific Qualifications13 years of experience in systems administration IT operations or a seniohelpdesk/desktop support role with server responsibilitiesWorking knowledge of Windows Server and Active Directory including usersgroups Group Policy DNS and DHCPHands-on experience with at least one hypervisor (VMware ESXi Proxmox oHyper-VSolid networking fundamentals: VLANs routing firewalls VPN and multi-siteconnectivity troubleshootingScripting ability for automating routine tasks PowerShell preferred; Bash oPython also welcomeClear written communication and a habit of documenting your workGood judgment about what you can resolve on your own and what needs tobe escalateOther / Preferred QualificationsExperience supporting multi-site or retail environmentsExposure to Proxmox VE KVM Linux administration or ZFS/Ceph storageExperience with Microsoft 365 / Entra ID SSO conditional access or MFAtoolingBackup and disaster recovery tooling experience (Veeam Proxmox BackuServer or similar)Familiarity with ticketing and monitoring platformsRelevant certifications (CompTIA Network or Server Microsoft LinuFoundation) or equivalent practical experienceMinimum EducationBachelors degree in computer science information technology or a related field or equivalent professional experience. Demonstrated work carries more weight than credentials.