Systems Development Engineer II, AWS WorkSpaces, Agentic Workspaces

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box making complex things easy and hard things possible with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction and we are looking for builders who share that mindset.

Amazon WorkSpaces has protected and empowered enterprise work for over a decade and we are now reimagining what a workspace is. We are building Agentic WorkSpaces: a platform where the workspace itself is an active partner in how you work not just infrastructure that delivers applications. Today more than a million users rely on WorkSpaces daily; tomorrow those workspaces will host AI agents alongside humans agents that code troubleshoot analyze and act on behalf of their users governed by the same identity and security policies as the people they serve. We compete with Microsoft Citrix and Omnissa and we intend to leapfrog them by building the workspace that was designed for the agentic era not retrofitted for it.

Agentic Workspaces On-Instance Software (OIS) is the layer that makes this possible from the inside of every WorkSpace: the operating-system provisioning logic on-instance agents telemetry and update mechanisms across Windows and Linux. Our vision is for that software to be invisible operating systems that launch within weeks of upstream general availability agents that update themselves safely without disrupting access provisioning that is self-diagnosable and fleet management that works through the same AWS tools customers already use delivered from commercial regions to classified partitions with automation as the default so quality and breadth improve release over release.

Knowledge of Linux operating systems Linux package management and native Linux desktop application development is desired.

You want to solve challenging problems in operating systems identity AI and desktop platform engineering at a scale that impacts more than a million users daily.

We are looking for cross platform systems development engineers who are passionate about building maintaining and automating the systems that underpin the robust WorkSpaces-fleet system. On any given day we use Python Lambda DynamoDB CloudFormation PowerShell as well as other public AWS services and a host of Amazon-internal tools. We dont expect you to be an expert in or necessarily even be familiar with all of the technologies listed above but we do expect you to be excited to learn about them!

In this role youll help WorkSpaces-Fleet expand into new regions remove development friction through automation and collaborate with a team of Systems Developers to help shape the future for the next generation of services to help customers reduce the mean-time-to manage their WorkSpaces. Youll apply your creative and critical problem solving skills to develop and run multi-tenant services at massive scale.

You are customer-obsessed technically deep and energized by solving hard problems. You think big about what the workspace of the future looks like a unified agent shipping to two platforms from one code base an identity model that treats humans and agents as first-class citizens and autonomous troubleshooting that resolves issues before users notice and then you build the systems to get there.

Key job responsibilities
In this role youll help WorkSpaces-Fleet expand into new regions remove development friction through automation and collaborate with a team of Systems Developers to help shape the future for the next generation of services to help customers reduce the mean-time-to manage their WorkSpaces. Youll apply your creative and critical problem solving skills to develop and run multi-tenant services at massive scale.


About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3 years of non-internship professional software development experience
- 2 years of non-internship design or architecture (design patterns reliability and scaling) of new and existing systems experience
- 1 years of software development engineer or related occupational experience
- 1 years of designing and developing large-scale multi-tiered multi-threaded embedded or distributed software applications tools systems and services using: C# C Java or Perl experience
- 1 years of Object Oriented Design experience
- Bachelors degree or foreign equivalent in Computer Science Engineering Mathematics or a related field
- Experience programming with at least one software programming language

- 3 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
- Bachelors degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 143700.00 - 194400.00 USD annually