Systems Administrator Systems II

Now Hiring at AMERICAN SYSTEMS

Epsilon Inc. has joined AMERICAN SYSTEMS! As one organization we offer expanded resources streamlined operations and increased opportunities for growth and development.

Join us to be part of a dynamic collaborative environment dedicated to innovation and customer success.

An Average Day: As a mid-level systems administrator you will support operating systems virtual machines storage appliances and backup environments. You will help troubleshoot issues assist in change management activities apply patches and perform routine system maintenance. You will participate in backup and restoration activities support cybersecurity staff during incident response and coordinate with vendors as needed. You will also assist with escalated enduser support and help maintain documentation and inventory for assigned systems.

• Provide end-user and system support for infrastructure platforms during core business hours with rotational on-call participation as scheduled.
• Use monitoring and analytics tools to help maintain system performance and identify issues.
• Collaborate with cybersecurity teams to ensure systems meet compliance and security requirements.
• Follow established change management procedures for hardware and software updates.
• Assist with hardware troubleshooting and coordinate repairs with vendors.
• Contribute to evaluating new server hardware and software needs and support deployment activities.
• Apply system hardening guidelines maintain patch levels and assist Cyber Security Specialists during incident response.
• Support routine maintenance tasks and help maintain inventory records for servers equipment and software.
• Follow standard procedures for recurring operational activities.
• Support backup and restore operations assist with backup health checks and help troubleshoot failed backups including database-related restores.
• Manage assigned tasks and tickets ensuring timely completion of incidents changes and service requests.
• Maintain documentation for system configurations procedures and operational best practices.

• As a requirement of this position all candidates must be a U.S. accordance with8 U.S.C. 1324b(a)(2)(C) we will not consider candidates for this position who do not meet the aforementioned conditions.
• 24 years of experience as a Systems Administrator supporting both Linux (Red Hat Enterprise Linux) and Windows environments.
• Experience working in multi-platform environments and following established SOPs and technical guidance.
• Strong judgment communication and problem-solving skills.
• Understanding of network protocols cybersecurity fundamentals and system performance concepts.
• Experience with system lifecycle management patching and routine updates.
• Familiarity with automation or scripting tools (Bash Python PowerShell Ansible).
• Experience supporting cloud services or virtualized environments (VMware Azure AWS).
• Ability to work independently on assigned tasks and collaborate with team members and stakeholders.
• Experience creating or updating documentation for configurations procedures or technical processes.
• Familiarity with ITSM platforms such as ServiceNow for ticket and task management.
• Working knowledge of the following tools and technologies:
  • Operating systems: Red Hat Linux Windows
  • VM management: VxRail VMware vCenter/vSphere
  • Onprem servers: HPE
  • Cloud platforms: Azure AWS
  • Scripting: Bash Python PowerShell Ansible
  • Networking basics: IP addressing ACLs DHCP DNS
  • Package deployment: SolarWinds Patch Manager SCCM RedHat Satellite
  • Remote management: vSAN SAN tools iLO/iDRAC
  • Monitoring tools: Splunk SolarWinds Orion
  • Backup systems: Dell PowerProtect Data Manager (PPDM) Data Domain (DD)
  • Identity management: Active Directory (onprem and Azure) Red Hat IDM LDAP
  • PIV and key management: RSA SecurID Microsoft KMS Corestreet HID OCSP
  • Collaboration tools: Teams SharePoint Exchange/Exchange Online
  • Ticketing systems: ServiceNow Azure Active Directory
• Must be able to:
  • Lift up to 25 lbs.
  • Bend stretch squat kneel to move equipment set up workstations (projectors TV screens computers servers routers printers tools etc.).
• Must be able to present acceptable identification for customer badging and site access such as a REAL ID compliant driver license U.S. Passport or other approved document from theGSA Required Identification List.