Systems Administrator III
Huntsville, AL - USA
Job Summary
The Digital Sector at Leidos currently has an opening for a System Support Specialist to work in our Huntsville AL office. This is an exciting opportunity to leverage your experience in support of the NEST Contract mission providing end-user computing device services to NASA at Marshall Space Flight Center (MSFC).
- Deliver new services to customers including mobile print and computer services.
- Troubleshoot and resolve assigned customer issues.
- Interact daily with NASA customers to provide consultation and guidance on NEST services.
- Perform initial problem identification and troubleshooting of system issues serving as a primary point of contact for NASA customers.
- Provide system support and guidance to assist customers with adjusting or obtaining services.
- Assist end users with hardware and software requests.
- Bachelors degree in Computer Science or a related field.
- 8 years of Information Technology (IT) support experience.
- Strong professional written and verbal communication skills.
- Experience supporting current versions of the Windows operating system.
- Experience working with current versions of macOS.
- Knowledge of and experience with the NASA desktop computing environment and software suite.
- Experience using ServiceNow to manage incidents and service requests.
- U.S. Citizenship is required.
- Ability to obtain and maintain a Public Trust.
If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.
For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
Unclear Seniority
About Company
Leidos is an innovation company rapidly addressing the world's most vexing challenges in national security and health. Our 47,000 employees collaborate to create smarter technology solutions for customers in these critical markets.