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System Engineer VIP and AV Stamford, CT

Merge IT


Job Location:

Stamford, CT - USA

Hourly Salary: USD 35 - 40
Posted: 8 September 2026 (16 hours ago)
Application Deadline: 6 December 2026
Vacancies: 1 Vacancy

Job Summary

Our enterprise-level client is seeking to add a System Engineer VIP and AV to the team in Stamford CT. Please see below for full details-

Job Notes:
-- 5 month contract / extensions and perm conversion are possible but not guaranteed.
-- Onsite in Stamford CT 06902
-- Drug & Background required.

Pay Rate $35-40 w2 per hour plus benefits

Key Responsibilities:
  • Provide Tier 2/3 deskside support for end users including IMAC (Install Move Add Change) activities
  • Reimage and deploy PCs as part of refresh or break/fix processes
  • Perform hardware troubleshooting and replacement for desktops laptops and peripherals
  • Support users with Office 365 applications and Windows OS issues
  • Document incidents service requests and actions taken using ServiceNow or similar ITSM tools
  • Collaborate remotely with team members across other locations to resolve complex issues
  • Perform basic hands-and-feet network support: check switch power status create console sessions as directed
  • Ensure timely and professional communication with end users and team leads
  • Provide on-site support for conference room technology including Microsoft Teams Rooms Cisco VC systems and Crestron control panels.
  • Troubleshoot and resolve AV-related issues promptly and professionally.
  • Perform regular maintenance testing and configuration of AV equipment.
  • Assist with the setup and operation of meetings events and presentations.
  • Collaborate with IT and facilities teams to ensure system reliability and user satisfaction.
  • Maintain documentation of room configurations and service activities.
Technical Environment & Minimum Requirements:
  • Strong experience supporting Windows desktop environments
  • Proven hands-on experience with Office 365 at the deskside level
  • 2-5 years of experience in AV support.
  • Hands-on experience with Microsoft Teams Rooms Cisco VC systems and Crestron devices.
  • Basic knowledge of device imaging reimaging and PC deployment best practices
  • Excellent problem-solving and customer service skills
  • Experience using ServiceNow or similar ticketing systems
  • Familiarity with Windows Autopilot deployments
  • Hands-and-feet network support (switch checks console sessions)
  • Experience supporting executive-level users.
  • Familiarity with digital signage audio mixers and AV-over-IP systems.
Certifications:
  • Certifications such as A MCP or ITIL are a plus but not required
Why Work with Merge IT
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Required Experience:

IC