System Engineer 2-TR-0046
Hanover, PA - USA
Job Summary
REQUIRED:
TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED)
As a System Engineer you are responsible for providing support to our web-based mission application and its customers.This software product is a full life cycle software suite that provides audio & video ingest storage query playback analysis and transcription features. Our application is used by national and tactical analysts on small systems (laptops) and large systems (server farms). You will be working with technologies including Amazon Web Services / VMs Kubernetes Docker Grafana Kabana GitLab CI/CD Jira and Confluence.
Responsibilities:
- Support the DevOps team in testing and troubleshooting our web application
- Collaborate with operations and development teams to identify testing needs and develop test plans
- Triage reported operational issues
- Perform daily monitoring of Tier 1 application health and status metrics
- Report issues detected during testing or system usage via the ticketing system
- Perform system and application installations upgrades and production system security patching
- Evaluate emerging technologies and recommend solutions to improve reliability performance security and operational efficiency
- Provide operational support and/or training to users
- Monitor and respond to application-related Jira Service Desk tickets
- Occasionally respond to mission-critical after-hours calls
- Participate in minor CONUS/OCONUS travel (12 times per year)
- Experience with GitLab and CI/CD pipelines
- Experience working in Linux environments (RHEL 8/9 Rocky 8/9)
- Experience designing implementing and maintaining secure scalable and highly available infrastructure solutions in AWS environments
- Experience troubleshooting complex infrastructure issues spanning multiple technology domains and environments
- Experience administering and optimizing AWS services including computing networking storage identity management monitoring and backup/recovery capabilities
- Experience with Grafana
- Experience with Jira and Confluence
- Experience providing customer support through Jira Service Desk
- Familiarity with scripting languages (Bash Python Ruby)
- Familiarity with containerized applications specifically using Docker/Kubernetes
- Familiarity with BDD testing frameworks (Cucumber Spock Behave)
- Familiarity with automated configuration management tools (Ansible Salt Puppet)
- Experience with ElasticSearch and Kibana
- Experience with HCI/AWS Cloud services
- Experience with STE/STN & OS hardening
- Experience with IT Instances Authoritative Data Source (ADS)
Compensation: We are committed to providing fair and competitive compensation. The salary range for this position is $78000 to $250000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidates work location specific role skill set and level of expertise.
Benefits: We offer a comprehensive benefits package including:
Health Coverage: Medical dental and vision insurance
Additional Insurance: Basic Life/AD&D Voluntary Life/AD&D Short and Long-Term Disability Accident Critical Illness Hospitalization Indemnity and Pet Insurance
Retirement Plan: 401(k) plan with company match
Paid Time Off: Generous PTO paid holidays parental leave and more
Wellness: Access to wellness programs and mental health support
Professional Development: Opportunities for growth including tuition reimbursement
Additional Perks:
Flexible work arrangements including remote work options
Flexible Spending Accounts (FSAs)
Employee referral programs
Bonus opportunities
Technology allowance
A diverse inclusive and supportive workplace culture
Required Experience:
IC
About Company
Founded in 2009, Onyx Point is a small business with goals to support the IT needs of our customers. We excel in supporting the security, compliance, and automation needs of the US Government. We have brought our expertise of working in high security environments to our commercial cli ... View more