System Administrator (Internal IT)
Indianapolis, IN - USA
Job Summary
We are looking for a System Administrator to own the administration and integration of the platforms that run Resultant. This is a hands-on senior-individual-contributor role on our Internal IT team. You will be the go-to administrator for our Microsoft 365 and Azure tenant the owner of email flow and messaging security and the system administrator for our business platforms including ConnectWise HubSpot ADP and NetSuite and the integrations that tie them together.
You will sit at the intersection of Accounting Finance Talent Sales and our critical Managed Services and Professional Services business. Much of the work is making systems behave the way the business needs them to: translating a request into the right configuration understanding the downstream impact (financial reporting access risk compliance) and documenting it so the next person can support it. We are a lean team so we want someone who automates first documents as they go and is comfortable owning an outcome end to end.
Consider your day-to-day responsibilities in this role:
Microsoft 365 & Entra ID Administration
Administer the Microsoft 365 tenant: Entra ID users groups roles administrative units and E3/E5 licensing.
Own the identity lifecycle automating onboarding role changes and offboarding from HR events.
Partner with Security on Conditional Access MFA Privileged Identity Management and least-privilege roles.
Manage SharePoint Online OneDrive and Teams including provisioning external sharing and governance.
Support our MDM compliance and configuration policies with heavy emphasis on Intune and a smaller subset of Macbooks using Mosyle.
Automate recurring tasks and reporting
Exchange Online & Email Security
Own end-to-end mail flow: transport rules connectors domains mailboxes and groups.
Maintain SPF DKIM DMARC and MX records and safely retire legacy and acquired domains.
Administer Defender for Office 365 and Exchange Online Protection policies.
Serve as the escalation point for delivery issues using message trace header analysis and NDR diagnosis.
Manage email signatures disclaimers and banners across departments and brands.
Support Legal with retention eDiscovery and litigation holds in Microsoft Purview.
Azure Administration
Administer Azure subscriptions resource groups RBAC and cost visibility.
Manage enterprise apps and app registrations including SSO (SAML/OIDC) SCIM provisioning secret rotation and consent governance.
Support Azure automation (Automation accounts Logic Apps Functions) and Key Vault.
ConnectWise Platform Administration
Serve as system administrator for ConnectWise PSA (Manage): security roles members service and project boards statuses workflow rules and notifications.
Maintain company location department and line-of-business structures in alignment with Finance so that time projects and agreements roll up correctly (for example revenue vs. OpEx vs. strategic work).
Administer time and expense periods timesheet approvals project and agreement configuration and internal project setup.
Evaluate permission requests for risk recommend guardrails and document business rules where the platform cannot enforce them.
Build custom reports and data pulls and support ConnectWise integrations with our data warehouse and other systems.
Support RMM and ScreenConnect administration and permissions with the Managed Services team; open track and escalate vendor cases.
Enterprise Applications & Integrations
Administer access roles and configuration for HubSpot ADP NetSuite and other SaaS platforms.
Own integration health across HRIS identity PSA ERP CRM and data warehouse feeds resolving sync failures and discrepancies.
Keep organizational data (departments reporting lines cost centers client records) consistent across systems.
Partner with Finance Talent Sales Ops and Data Warehouse teams on data reporting and process changes.
Automate manual work with Power Automate PowerShell and APIs and build self-service options that reduce tickets.
Security Compliance & Operations
Support our SOC 2 Type 2 program with audit evidence access reviews and change records.
Qualifications :
Required
4 years of experience as a System Administrator M365 Administrator or similar role supporting a multi-department organization.
Deep hands-on experience administering Microsoft 365 Entra ID and Exchange Online.
Strong working knowledge of email flow and messaging security: DNS SPF/DKIM/DMARC transport rules connectors message trace and Defender for Office 365 or a comparable gateway.
Experience with Azure administration including RBAC enterprise applications and SSO configuration.
Experience administering a PSA or CRM platform including roles permissions workflows and integrations.
ConnectWise PSA (Manage) administration experience; exposure to ConnectWise RMM and ScreenConnect.
Ability to assess the business financial and security impact of a configuration change before making it.
Excellent written documentation and the ability to explain technical trade-offs to non-technical stakeholders.
Preferred
Administration experience with HubSpot ADP Workforce Now and/or NetSuite.
Microsoft certifications such as MS-102 (Microsoft 365 Administrator) AZ-104 (Azure Administrator) SC-300 (Identity and Access Administrator) or MD-102 (Endpoint Administrator).
Experience with Power Automate REST APIs or integration platforms.
Experience supporting SOC 2 or similar audits and with Microsoft Purview retention and eDiscovery.
Tenant-to-tenant or mailbox migration experience ideally supporting M&A integration.
Working knowledge of SQL or data warehouse tools (for example Snowflake) for data pulls and reconciliation.
Experience in a consulting firm or managed services provider environment.
Additional Information :
What you should know about Resultant:
- Rezzers are humble hungry and smart. We solve big problems serve lots of clients and are entirely committed to delivering transformative outcomes.
- Rezzers are team players deeply dedicated to the mission of the organization and to helping everyone around us be successful.
- Resultant compensates well rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.
- Resultant leaders work hard serving as a shining example of what it means to be a great Rezzer. They are servant leaders helping their team to be successful in all possible ways.
- We have a great benefits package including unlimited vacation significant 401k contributions and several opportunities to develop yourself.
- We pride ourselves in having the best talent in the industry and hope that youre up for the challenge!
What our team members say about us
- I love our true empathy and concern for our clients its very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.
- I learn something new every single day and I feel like Im a part of building an organization that has legs. I appreciate that Im consistently humbled by the talent and caliber of our team.
- The culture of the company is amazing and the climate of my team is great. The benefits that employees are offered are better than competitors and the one-on-one presence that my team lead gives is extremely beneficial to me.
All qualified applicants will receive consideration for employment without regard to age color sex disability national origin race religion or veteran status.
Equal Opportunity Employer
We embrace AI across everything we do and that includes how you prepare for this interview. Feel free to use AI tools to research the role practice your responses and put your best foot forward. What matters to us is getting to know the real you how you think how you communicate and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer so come curious and come as yourself without the support of an AI tool during our conversation.
Remote Work :
No
Employment Type :
Full-time
About Company
Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them ach ... View more