System Administrator

We solve difficult business IT and analytic problems by addressing the whole problem not just the symptoms using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary mainstream consulting firms through small highly skilled and hand-picked teams that can meet clients needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution even if it is from outside the industry or traditionally defined problem space. We bring Public and Private Civilian and Military expertise to every case.

We are hiring aSystem Administratorto work in theFort Meade MD vicinity. Position location is subject to change based on central MD clients needs.

Required:TS/SCI with a Polygraph

Provides support for implementation troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX Linux and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 1 System Administrator shall possess the following capabilities:

• Provide support for implementation troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
• Perform account management e.g. establishing activating modifying disabling and removing accounts.
• Provide configuration management implementation and sustainment of compliance with applicable system security controls.
• Perform periodic vulnerability scans of systems
• Provide support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
• Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization and perform system capacity analysis and planning

Individual Capabilities/Experience Required:

• Bachelors degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelors degree.
• Five (5) years experience as a SA in programs and contracts of similar scope type and complexity is required.
• Two (2) years of experience with Service Management (ITSM) is required.
• One (1) years of experience with ServiceNow platform is required. (An additional two (2) years of experience may be substituted for the ServiceNow platform experience.)
• 2 positions available:
  • 3 years of Linux required. Experience with Containers and VMs is required. RHCSA certification is required.
  • Experience with Linux AWS STE/STN and Docker are required.

We have all the PERKS!

You are our most valuable resource your ambition your knowledge your creativity. We offer an industry-leading set of benefits to supplement your normal salary compensation. We have you covered with flexible ways to balance work and home life full health benefit premium coverage and generous contributions toward your retirement.

• Competitive health dental and vision plans with 100% paid premiums.
• 401k: We contribute 6% even if you dont!
• Time Off: 11 standard holidays and 25 days of PTO
• Career Development: Get career counseling and individualized career development plans including education and training.
• Employee referral bonuses for successful hires

We are an Equal Opportunity/Affirmative Action employer.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Unclear Seniority