Surgical Scheduling Coordinator

Location: Santa Monica CA

Onsite Flexibility: Onsite

• Position Type: Contract
• Contract Duration: 3 months
• Pay Rate: $24.00$27.00 / Hour (USD)
• Shift / Schedule: Day Shift 8:00 AM 5:00 PM (5x8 Hours)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

*Previous surgery/procedure scheduling and insurance authorizations experience is required and must be clearly shown on the resume.*

This role serves as a Surgical Scheduling Coordinator responsible for managing all aspects of surgical and procedural scheduling insurance verification and authorizations and patient coordination from pre-op through post-op. The coordinator functions as the primary patient liaison working closely with physicians clinical staff internal departments and external partners to ensure seamless surgical preparation and compliance.

• Handles all scheduling for the patient including pre-op and post-op appointments verifying insurance obtaining surgery authorizations health clearances for the patient. Ensures all pre-op studies are scheduled and completed and that clinical staff and OR times are scheduled for the procedure.
• Reviews with the patient the risks and benefits of surgery/procedure per Doctors orders and will enlist the patient in the appropriate education classes prior to the surgery as directed by the Physician.
• Serves as a primary point of contact for the patient and will act as a liaison with the physician patient and other departments both internal and external; serves as a resource and support to the patients before during and after surgery.
• Ensures that all arrangements have been made for each surgical procedure including obtaining necessary special equipment requested by physician for specific procedures.
• Serves as a resource (pre post and during surgery) and supports the patients by responding to patient inquiries and complaints if needed provides service recovery and/or escalate issues to the supervisor when necessary.
• Provides direct concierge coordination between office and patient designee.
• Manages physician referral work queues by completing referrals.
• Handles physician correspondence forms and request for authorizations and the physicians calendar and other transcription needs as required.
• Prepares charts and reviews/performs/updates demographics and insurance information.
• Works with the billing team to provide information for requested audits and ensures that the appropriate surgical reports and charges are sent to the billing department.
• Collaborates with workers comp adjusters and case managers on workers comp request for authorizations and will follow up to ensure completion of authorization and documentation.
• Provides clinical or administrative support based on operational needs.

• Experience with Epic EMR
• Must be able to work with insurances to authorize surgery procedures (authorizations is required)

• Previous experience as PSR or MA
• Surgery center or hospital experience highly preferred
• Experience with scheduling spinal procedures and total joint procedures

• High school diploma (HSD) or GED required
• Flu Vaccination required (no exemption/no declinations)

• 2 years of experience with surgery/procedure scheduling
• 1 year of experience with insurance authorizations

• Medical Vision and Dental Insurance Plans
• 401k Retirement Fund

• Previous surgery/procedure scheduling and insurance authorizations experience is required and must be clearly shown on the resume.

This client is a healthcare organization operating in the ambulatory and surgical services space serving patients across the Santa Monica CA area. With a focus on patient-centered surgical coordination and administrative excellence the organization employs patient services representatives surgical scheduling coordinators and authorization specialists who work across clinical and administrative functions to support high-volume surgical programs.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking financial services technology life sciences biotech utilities and retail sectors throughout the U.S. and Canada.

Job Number: 26-14859

Industry: Healthcare