Support Services Supervisor

Liberty Resources is currently seeking a Support Services Supervisor to work in our Integrated Health Care Clinic in Syracuse Services Supervisor Position Summary:Under the direction of the Clinic Site Director the Support Services Supervisor oversees the daily operations of Targeted Case Management (TCM) Peer Support Skill Building and Same Day Access (SDA) services. This role ensures timely person-centered access to care while coordinating non-clinical support services with clinical teams to promote integrated high-quality service Services Supervisor Job Responsibilities:Provide leadership supervision coaching and professional development for Targeted Case Management (TCM) Peer Support and Skill Building staff to promote high-quality person-centered service Same Day Access (SDA) operations and the patient access continuum ensuring timely intake scheduling engagement and connection to behavioral health and support productivity access quality compliance documentation and patient experience metrics to ensure adherence to agency CCBHC Medicaid and regulatory with clinical teams internal departments and community partners to coordinate care resolve barriers and improve patient access engagement and continuity of workflows implement process improvements and support quality assurance initiatives to enhance operational efficiency and service in recruitment onboarding staff meetings required trainings leadership activities and other duties as assigned while ensuring safe compliant program Services Supervisor Qualifications:Candidates must qualify as a Qualified Health Professional (QHP) hold a current CASAC or be eligible for Peer Supervision Professional (PSP) certification. PSP eligibility includes at least one year of supervisory experience with at least six months supervising peer professionals or working on a team that includes peers. The agency will pay for the required 20-hour training and certification least two years of experience in behavioral health substance use services care management peer services community-based services human services or a related supervising or leading staff including coaching training supporting performance coordinating work or overseeing day-to-day with Peer Support Targeted Case Management Skill Building care coordination patient access or similar behavioral health services with documentation quality improvement performance monitoring or regulatory requirements drivers license and use of a personal vehicle as : $70000.00 Offer:A Collaborative and Supportive Team AtmosphereAccess to Quality Clinical SupervisionOpportunities to Enhance Clinical Growth and AdvancementCompetitive Compensation and Paid Time Off packageFamily Friendly WorkplaceMedical/Dental/Vision Coverage401(k) Retirement Saving Plan#INDIHC4Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race color ethnicity religion sex sexual orientation national origin age marital status physical or mental disability parental status housing status source of income or military status in accordance with applicable federal state and local EEO law.