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Support Associate Front Office (Oncology)
Job Location:
Monthly Salary:
Posted:
3 June 2026 (30+ days ago)
Posted:
Application Deadline:
31 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Are you looking to expand your medical office experience Dayton Physicians Network is looking to add a Support Associate - Front Office to our Oncology team at our Troy location!
Summary:
The Front Office Support Associate provides support to all functions within the medical office. Duties to include but are not limited to: answer and route incoming calls; patient check in and out; collect co-payments/deductibles; update patient demographic information schedule appointments; pull file scan medical records; various administrative tasks as required.
Schedule: Monday through Friday 8:00am - 4:30pm
No evenings weekends or holidays!
Work/life balance schedules
Why work for Dayton Physicians Network
- Full-time employees are eligible for health dental and vision benefits
- Company holidays and a flexible holiday!
- Generous Paid Time Off (PTO) Package
- Additional accrual increase after 1 year of service with Dayton Physicians!
- 401K
- Scrub Allotments
- Yearly Bonus Program
- About Dayton Physicians Network<--- Watch video here!
DPN Core Value Expectations:
The CARES model reflects the principles that guide our day-to-day behaviors; our decisions our actions and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following:
- COMPASSION: the patient is at the center of all we do
- ACCOUNTABILITY: we hold ourselves accountable for our actions
- RESPECT: we show respect for others
- EXCELLENCE with Innovation: we strive for excellence in all we do
- SERVICE through Collaboration: we provide service to our patients team members and community.
Essential Duties and Responsibilities:
- Answer and route incoming calls;
- Obtains verifies and updates patient demographic information;
- Collects and records co-payments and/or deductibles;
- Verifies charts contain all necessary paperwork;
- Schedules return appointments as required;
- Scans medical records for EMR as needed or requested;
- Ensures patient waiting area is free from trash and clutter;
- Assists other office support positions as needed or requested;
- Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values;
- Other duties as assigned.
Required Education and/ or Experience:
Requires a High School Diploma or GED. At least one (1) year of previous experience working in a Medical Office or administrative position 2-3 years experience is preferred.
General Skill Requirements:
- Excellent oral and written communication
- Working knowledge of Microsoft Office including Word Excel and Outlook.
- Experience working with a Practice Management system.
- Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.
Required Experience:
IC
About Company
Dayton Physicians Network based in Dayton, OH is a health care company providing comprehensive cancer care and urologic care services at multiple locations.
