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Supervisory Prosthetic Representative


Job Location:

Indianapolis, IN - USA

Yearly Salary: USD 90341 - 90341
Posted: 6 October 2026 (2 days ago)
Application Deadline: 3 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

This position is located within the Department of Veterans Affairs at Richard L. Roudebush VA Medical CenterProsthetics Service. The Prosthetic and Sensory Aids Service Representative manages the prosthetic sensory aids and home care equipment programs for the VA Medical Center/Health Care System. The representative provides support to optimize the health and independence of Veteran services provided within various settings including the Veterans Integrated Service (VISNs) and clinics.


Duties

VA Careers - Prosthetics: as a Prosthetic Representative completing segments of prosthetic and sensory aids assignments projects activities and long and short term program goals. Perms technical administrative and analytical prosthetic related assignments for the Prosthetic and Sensory Aids Service (PSAS) Representative.

  • Serves on local facility committees workgroups and teams to address a variety of PSASs issues initiatives and projects.
  • Authorizes the procurement of prosthetic and orthopedic appliances and their repair; is responsible for planning developing and preparing budget estimates for the prosthetic program and assures effective financial management.
  • In conjunction with health care professionals inspects and critically evaluates artificial limbs and other custom fitted devices for which replacements have been requested. Recommends acceptance or rejection of such items to physicians clinic teams or special committees.
  • Works closely with senior PSASs staff to draft develop and implement new local organizational policies directives and procedures that are consistent with national policies procedures and programs.
  • Maintains awareness of VAs VHAs and PSASs requirements by governing bodies i.e. The Joint Commission (JC) Commission on Accreditation of Rehabilitation Facilities (CARF) and American Board for Certification in Orthotics Prosthetics and Pedorthics (ABC).
  • Completes contracting and procurement assignments to prepare and authorize purchase orders for a wide variety of prosthetic and orthotic devices. Works in collaboration with supervisor to oversee the operation of the Prosthetic Orthotic and Optical Laboratories.
  • Monitors contracts for compliance with PSASs statement of work; and receives analyzes and completes requests for prosthetic equipment and services.
  • Works in collaboration with supervisor and senior staff to plan draft develop and prepare budget estimates; to develop cost-containment measures for prosthetic equipment and services; to authorize benefit payment and reimbursement.
  • Work may include authorizing and preparing purchase orders for a wide variety of prosthetic and orthotic devices medical supplies and home medical equipment and repairs
  • Identifies and selects codes for the National CMS/ Health Care Procedural Coding System (HCPCS). Enters every item purchased through and/or billed to ensure proper reporting. Conducts data analysis using the programs statistical data to prepare various VHA and PSAS reports regarding prosthetics and sensory aids.
  • Collaborates with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues.
  • Uses analytical abilities communication skills and social awareness to identify analyze and resolve routine prosthetic issues or problems to effectively complete assignments.
  • Reviews interprets and applies laws concerning benefits available to disabled patients. Maintains awareness regarding medical and psychological problems related to patients need to use prosthetic devices. Authorizes the purchase fabrication fitting or repair of prosthetic and orthotic devices.
  • Prepares minutes and/or correspondence to veterans health care officials regarding prosthetics needs requirements and clinic decisions and recommendations to ensure they are implemented.
  • Drafts responses to a variety of policy and routine and non-routine correspondence inquires related to Veterans contractors congressional Home O2 program issues new local and national guidelines implementation. Assists with processing Veteran appeals and drafting responses.
  • Reviews medical and administrative files of veterans; interviews veterans to determine if eligibility requirements are met; inspects prosthetic equipment /appliances; and schedules patients and provide the necessary documentation to obtain the device needed.
  • Interacts with Veterans caregivers and clinical staff by answering questions related to benefit programs including questions about the provision of prosthetic items home care equipment benefits or service issues and discharge planning requirements. Informs veterans and family on different appliances and services available.
  • Works closely with management on Human Resource actions. Assists the PSAS staff on human resources assignments including developing functional statements performance standards and competencies. Provides training to PSASs employees and participates in the department in public relations activities i.e. lectures town halls and in-services.
  • Work Schedule: Monday-Friday 8:00am-4:30pm
    Compressed/Flexible:Not Available
    Telework: AdHoc
    Virtual: This is not a virtual position.
    Functional Statement #: 92697-0
    Financial Disclosure Report: Not Required
    Travel: Required
    Drivers license required must be able to operate a government vehicle.


    Requirements
    Conditions of employment

      • You must be a U.S. Citizen to apply for this job.
      • Selective Service Registration is required for males born after 12/31/1959.
      • Must be proficient in written and spoken English.
      • You may be required to serve a probationary period.
      • Subject to background/security investigation.
      • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
      • Must pass pre-employment physical examination.
      • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
      • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
      Qualifications

      Basic Requirements:

      1. Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research analyze comprehend and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing spreadsheet development and database management; and ability to work independently and as a member of a team;
      OR
      1. Education. Bachelors degree from an accredited educational institution AND at least 24 semester hours in course work related to health care public administration or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy physical therapy kinesiotherapy social work psychology prosthetics orthotics respiratory therapy assistive technology business law leadership healthcare public administration or business management. This course work may have been completed within the degree or in addition to the degree;
      OR
      1. Experience/Education Combination. Equivalent combinations of experience and education are qualifying.



      Grade Determinations:

      Experience:You must have one year of creditable experience equivalent to the GS-11 grade level directly related to the position to be addition to the experience above the candidate must demonstrate in their resume the following knowledge skills and abilities:
      • Leadership and managerial skills including skill in interpersonal relations and conflict resolution to deal with employees team leaders and managers.
      • Ability to perform the full range of supervisory duties including responsibility for assignment of work to be performed; evaluation of performance; selection of staff; and recommendation of awards advancements and disciplinary actions.
      • Ability to manage a health care program that provides home medical equipment rehabilitation services home oxygen visual or hearing impairment devices assistive technology orthotics or prosthetics.
      • Skill in coordinating workflow and work assignments.
      • Ability to counsel patients and work effectively with a clinical team to resolve conflict.
      Preferred Experience: Preferred Experience as a subject matter expert in prosthetic and sensory aids. Advises clinicians with regards to selection prescription and acquisition of prosthetic devices. Furnishes information on developments in the field of prosthetics and sources of supply for such devices. Interprets prescriptions of clinicians to make certain that medically indicated prosthetic devices and/or services are prescribed for patients. Authorizes the purchase fabrication or repair of prosthetic devices. Keeps abreast of current issues in the health care industry and technological advances. Experience in Conducting home and vendor visits to authorize benefit payments reimbursement and contract compliance. Processes and authorizes service and payment of monthly Home O2 program. Reviews monitors analyzes and evaluates the results of various databases prosthetics data referring to staff for guidance. Experience in determining eligibility for prosthetic services/items for veterans. Reviews veterans medical and administrative files; interview veterans; inspects equipment and appliances; and authorizes benefit payments and reimbursements.

      Grandfathering Provision. All persons employed in VHA as a Prosthetic Representative on the effective date of the qualification standard are considered to have met all qualification requirements for the title series and grade held that are part of the basic requirements of the occupation.

      Reference: For more information on this qualification standard please visit Requirements: Pre-placement and periodic physical evaluations are required for this hybrid occupation to ensure workers are placed in positions where they can perform the essential functions of their job including their physical mental and emotional capacities without endangering their health or the health of their co-workers.
      Additional information

      VA Healthcare System Serving Ohio Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care you will operate in a model with three core elements seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veterans community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor Americas Veterans by providing exceptional health care that improves their health and well-being.

      During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.

      This job opportunity announcement may be used to fill additional vacancies.

      This position is in the Excepted Service and does not confer competitive status.

      VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.

      If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.

      Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.

      Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


      Required Experience:

      Manager