Supervisory Mobility Transportation Specialist

The Supervisory Mobility Transportation Specialist - Mobility Manager supervises/ensures the VTS and BT processes comply with regulatory guidance while assuring program effectiveness. They serve as the Contracting Officer Representative for all transportation contracts including common carrier Special Mode ambulance and air ambulance. The incumbent is also responsible for working with state Veterans and Transportation Agencies and local transportation providers to establish expanded transportation networks to improve Veterans access to care.

Major duties include but are not limited to:

• Program Leadership & Oversight: Manages the facilitys Veterans Transportation Program ensuring safe reliable transportation for Veterans traveling to VA and authorized non-VA medical appointments across the medical centers catchment area.

• Beneficiary Travel Management: Coordinates and authorizes travel through mileage reimbursement and contracted modes of travel for eligible Veteran enrollees.

• Program Planning & Development: Designs evaluates and administers multiple transportation programs serving Veterans active-duty service members caregivers and individuals in rural or metropolitan areas including those who are elderly disabled medically fragile or undergoing life-sustaining treatments such as dialysis chemotherapy or radiation therapy.

• Studies Analysis & Process Improvement: Conducts complex studies to assess program efficiency workload and productivity; recommends process improvements and implements updated methods procedures or operational changes.

• Resource & Budget Management: Identifies staffing equipment facility and funding needs necessary to sustain program operations. Manages the transportation budget analyzes organizational budget impacts and provides recommendations to Medical Center leadership on critical budgetary issues and all transportation program matters.

• Contract Administration (COR): Serves as the COR for transportation contracts including common carrier special mode transport ambulance services and air ambulance; ensures vendor compliance contract performance quality and service reliability.

• Community & Interagency Coordination: Provides outreach and engages with community transit authorities state Veterans agencies and local transportation providers to establish and strengthen transportation networks that enhance Veteran access to care.

• Reporting & Regulatory Compliance: Prepares and submits monthly quarterly and annual performance reports. Ensures adherence to national regional and accrediting body performance standards regulatory guidance and required measures.

• Supervision & Workforce Management: Performs the full range of supervisory duties including setting performance expectations evaluating staff performance counseling and guiding employees resolving minor grievances approving leave adjusting workload distribution and ensuring staff maintain appropriate licenses certifications and training.

• Additional Duties: Performs other duties as assigned to support transportation operations and Veteran access initiatives.

Work Schedule: 8:00a.m. - 4:30p.m.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Mobility Transportation Specialist/PD99781SRelocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 09/24/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: fleet management and/or common carrier transportation; planning and directing administrative activities related to transportation; prioritizing program resources when conflicts arise; analyzing and evaluating information pertinent to the efficient and effective operation of a transportation program; and providing leadership/supervision instruction/counsel to employees. NOTE: Experience must be fully documented on your resume and must include job title duties month and year start/end dates AND hours worked per week.
• OR
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree OR have completed 3 full years of progressively higher-level graduate education leading to such a degree or LL.M if related. (TRANSCRIPTS REQUIRED. Transcript must list degree and date conferred).
• OR
• Combination: Applicants may also combine education and experience to qualify at this level. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements and may be computed by first determining the applicants total qualifying experience as a percentage of the experience required for the grade level; then determining the applicants education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of a masters or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D. if related may be used to qualify applicants for positions at grade GS-11.

You will be rated on the following Competencies for this position:

• Conflict Management
• Influencing/Negotiating
• Manages Resources
• Partnering
• Planning and Evaluating

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary although some slight physical effort may be required. Travel will be required on a periodic basis.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

Manager