Supervisory IT Program Manager

As a Supervisory IT Program Manager you will:

• Advise on enterprise-wide program initiatives and troubleshoots individual systems as a means of supporting the Treasury Chief Information Officer (CIO).
• Initiate develop implement and maintain oversight management and support of IT infrastructure including initial deployments enhancements and upgrades.
• Assure the consistency in program outcome adequacy and success of Treasury IT infrastructure endeavors including utilizing performance metrics to measure performance and assess user satisfaction.

Key Requirements:

• Must be U.S. Citizen or U.S. National.
• All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time your performance conduct and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends your appointment will be terminated. You are encouraged to actively engage with your supervisor seek feedback and understand role expectations. Additional guidance and support will be provided during onboarding.
• A one-year supervisory or managerial probationary period may be required.
• Must successfully complete a background investigation.
• All new hires will be required to comply with federal ethics laws. A review of financial or other interests may be conducted to determine if they create any real or apparent conflict of interests with official Treasury duties.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31 1959 certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Please refer to the Additional Information section for additional Conditions of Employment.

You must meet the following requirements within 30 days of the closing date of this announcement.

SPECIALIZED EXPERIENCE:For the GS-15 grade level you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized Experience for this position includes:
- Management of enterprise platform operations and managed services program activities including operational oversight service delivery and change and configuration management AND
- Acquisition management including preparing requirements and statements of work evaluation of proposals financial planning cost analysis and vendor performance management; AND
- Experience demonstrating strong customer service skills such as managing escalations preparing executive briefings and communicating with all levels of stakeholders.

The experience may have been gained in either the public private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience please indicate dates of employment by month/day/year and indicate number of hours worked per week on your resumé.

In addition to specialized experience individuals must have IT-related experience demonstrating each of the nine competencies listed below.1. Attention to Detail 2. Customer Service 3. Decision Making 4. Information Management 5. Interpersonal Skills 6. Oral Communication 7. Problem Solving 8. Teamwork 9. Technical Competence

For the required proficiency levels and competency definitions please see the following link: Competency-Based Qualification Standard for the Information Technology Management Series 2210

A structured interview may be used to determine if you meet the required proficiency levels.

TIME-IN-GRADE: In addition to the above requirements you must meet the following time-in-grade requirement if applicable: For the GS-15 you must have been at the GS-14 level for 52 weeks.

TIME AFTER COMPETITIVE APPOINTMENT: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

Required Experience:

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