Supervisory Information Technology Specialist

This position supports DHS Components and external organizations by optimizing infrastructure eliminating bottlenecks and fostering strategic alliances that span unclassified and classified digital workplace platforms unified communications systems and external client organizations.

As a Supervisory Information Technology Specialist GSyour typical work assignments may include the following:

• Oversees work involving complex administrative and technical services that affect the organization as a whole or a major mission-critical program segment.
• Coordinates with internal offices and outside organizations to achieve program goals and resolve work issues.
• Integrates IT programs across disciplines and defines the scope and level of detail for plans and policies affecting the organization.
• Implement supervise and direct cybersecurity compliance control assessments vulnerability management and cybersecurity reporting functions.
• Develops long-range plans for assigned branch functions especially where goals are broad vague or not fully defined.
• Provides leadership and guidance to subordinate staff including coaching mentoring succession planning and resolving work-related problems.
• Leads and manages major IT programs or program segments that have significant resources and organizational impact.

All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received whichever happens first.

View common definitions of terms found in this announcement: Common Definitions.

• You must be a U.S. citizen to apply for this position.
• Males born after 12/31/1959 must be registered for Selective Service.
• You must successfully pass a background investigation.
• Complete the initial online assessment and USAHire Assessment if required.
• You must submit to a pre-employment drug test. This is a Testing Designated Position (TDP) and is subject to random testing.
• Current federal employees must meet time-in-grade requirements.
• You may be required to serve a one-year supervisory probationary period.
• Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
• Incumbent is required to submit a Financial Disclosure Statement OGE-450 Employee and Financial Interest upon entering the position and annually.
• The employee is required to obtain and maintain TOP SECRET w/SCI clearance.

Individual Occupational Requirement
This position has an Individual Occupational Requirement that must be met prior to meeting the specialized experience. Applicant must possess IT-related experience demonstrating each of the nine (9) competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Decision Making - Makes sound well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change.
• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Interpersonal Skills - Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations.
• Oral Communication - Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.
• Teamwork - Encourages and facilitates cooperation pride trust and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform ones job; works with understands and evaluates technical information related to the job; advises others on technical issues.

NOTE: Your resume must explicitly indicate how you meet this requirement otherwise you will be found ineligible.

Specialized Experience:
You must possess one (1) year of specialized experience equivalent to the next lower grade level in federal service (GS-14) or equivalent private/public sector experience. For this position specialized experience is defined as:

1. Experience in strategic IT program management including directing and coordinating initiatives partnering with organizational stakeholders and providing oversight and guidance to achieve mission-critical goals and objectives.
2. Experience advising senior leadership on IT matters including providing technical insight on risks and gains of planned actions monitoring contractual commitments and budget targets and identifying funding alternatives to ensure program success.
3. Experience managing and supervising IT specialists which includes assigning work setting priorities evaluating performance resolving complaints identifying training needs and recommending personnel actions such as appointments promotions and awards.
4. Experience leading and implementing IT policy and planning concepts across multiple disciplines including integrating programs defining the scope for plans and policies and assessing the impact of emerging technologies and legislation to ensure compliance and maintain an awareness of developments in respective areas of IT expertise.

NOTE: Your resume must explicitly indicate how you meet this requirement otherwise you will be found ineligible.

Substitution of education in lieu of specialized experience may not be used for this grade level.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Time-in-grade: Current General Schedule (GS) federal employees and those that have served in GS positions within the last 52 weeks must have served 52 weeks at the next lower grade or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement.

Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment (position occupied block 34 on the SF-50 should show a 1) tenure group (block 24 should show a 1 or 2) grade and salary. If you are applying for a higher grade please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions With-in Grade/Range Increases and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional philanthropic religious spiritual community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been within the last 5 years a political Schedule A Schedule C Non-career SES or Presidential Appointee employee in the Executive Branch you must disclose this information to the Human Resources Office.

Essential Personnel Position - This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather protests and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws rules and regulations. (5 U.S.C. 7501-7533 and 5 CFR Part 752 as applicable).

Pursuant to Executive Order 12564 and DHS policy DHS is committed to maintaining a drug-free workplace and therefore conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.