Supervisor, Workplace Operations St Louis, MO

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Job Description
What youll love about this job

Onsite at Energizers Headquarters in Clayton Missouri - Monday - Friday 8-5 schedule.


This is Energizer Holdings Inc.

Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this we lean into our culture as an organization we win together while serving each other with a willingness to act boldly all while doing right. Our colleagues hail from all backgrounds nationalities and walks of life but our shared mission and purpose make us one team. Because were a global organization you will always have opportunities to learn grow and develop in your career. We support flexible working arrangements wherever possible.


Position Summary

The Supervisor Workplace Operations manages the full workplace services operation supporting approximately 160 employees. The role owns daily service performance staffing coverage mailroom service levels retail store management food and beverage program management security card administration oversight property coordination facility work order management inventory controls reporting cost management vendor follow-up escalation management and continuous improvement. This role ensures that the site has sufficient coverage across each operational area and that service risks are visible tracked and resolved promptly.


Responsibilities

Operations Coverage & Leadership

Own the daily operating model for mailroom retail store food and beverage hospitality workplace readiness security card administration and property coordination for a 160-person workplace.
Set daily coverage expectations assign priorities monitor service gaps and ensure backup coverage is in place for absences peak periods events and urgent requests.
Lead train and mentor the Coordinator Workplace Operations; manage task assignments standards accountability and service escalation paths.
Maintain a clear responsibility model so each operational area has a primary owner backup support and escalation process.
Mailroom Management

Manage mailroom operations including incoming/outgoing mail package handling courier coordination chain-of-custody standards service-level compliance exception resolution and mailroom reporting.
Manage mailroom equipment and hardware
Review mailroom volumes delivery accuracy delayed items package exceptions and recurring issues to identify process improvements and staffing needs.
Execute print and other special jobs.
Perform print jobs mail merges and other mail room workplace duties.
Retail Store Management

Oversee retail store operations including merchandising standards retail inventory availability POS (Shopify) activity shrinkage controls stock rotation vendor ordering coordination and sales/activity reporting.
Ensure retail usage stock-outs product mix vendor issues and employee service feedback to maintain the retail store as a reliable workplace amenity.
Create and place orders for inventory
Develop marketing plan
Create and analyze sales/inventory reporting
Food & Beverage Management

Manage the food beverage coffee pantry and hospitality supply program including procurement through inventory management
Place orders and manage procurement processes for food beverage and hospitality supplies.
Track and report on all SKUs
Ensure items are stocked at all times and controls are in place to ensure no outage
Security Card Management

Own oversight for security card/badge administration including issuing and terminating security badges
Ensure security card activity is accurately logged exceptions are escalated and access-control processes are followed consistently.
Run and analyze occupancy reports
Ensure data quality is accurate along with process controls to audit for accuracy
Property Coverage & Workplace Readiness

Manage property coverage for workplace readiness meeting rooms common areas storage areas mailroom pantry retail store equipment & furniture checks and service issue escalation.
Track and report all property issues through resolution including maintenance requests readiness gaps vendor follow-up safety/cleanliness observations and recurring service concerns.
Set up and tear down meeting room including but not limited to furniture and food & beverage
Act as front of house for a guest e.g. Virtual Receptionist
Reporting KPI Review & Continuous Improvement

Create and review a weekly/monthly operational reporting package covering mailroom retail store food and beverage inventory stock-outs reorder activity security card activity property issues workplace readiness and KPI performance.
Analyze trends identify coverage gaps recommend corrective actions and communicate service performance to leadership.
Track and report budget items including purchase orders invoices waste recurring service emergency exceptions etc.
Maintain or support routine reporting for mailroom volumes package exceptions inventory availability stock-outs retail/POS activity food and beverage usage security card activity workplace readiness service issues and open property items.
Escalate gaps that could affect daily coverage for the 160-person population including low inventory mail delays badge/security card issues retail store issues meeting room readiness gaps or property work order risks.
Use consistent checklists trackers logs and report templates so daily execution data can be rolled into weekly/monthly operational reporting.
Process vendor invoices reconcile invoices accurately and maintain financial tracking documentation.