Supervisor, Quality

Position Summary

The Quality Supervisoris responsible forleading the day-to-day activities of the Quality Department withinMasterBrand. This position ensures products and processes meet established quality standards customer requirements and regulatory expectations while promoting a culture of safety continuous improvement accountability and operational excellence. The Quality Supervisor leads quality auditors partners closely with production and engineering teams and drives corrective actions to reduce defects improve customer satisfaction and support plant performance goals.

KnowledgeResponsibilities:

• Supervise and develop QualityAuditorsandother assigned quality personnel.

• Provide dailydirections coaching and performance feedback to team members.

• Ensure consistent execution of inspection standards and quality procedures across all manufacturing areas.

• Promote accountability and ownership for quality throughout the facility.

• Support succession planning and employee development within the quality function.

• Ensure products meet company specifications customer requirements and industry standards.

• Lead incoming in-process and final quality inspections.

• Maintain compliance with quality management systems audit requirements and documented procedures.

• Support internal external customer and certification audits.

• Ensureappropriate controlof non-conforming materials and products.

• Lead investigations into quality concerns customer complaints and manufacturing defects.

• Facilitate root cause analysis using structured problem-solving methods.

• Implement andmonitorcorrective and preventive actions.

• Drive continuous improvement initiatives focused on reducing scrap rework warranty claims and defects.

• Utilize quality data and performance metrics toidentifyimprovement opportunities.

• Partner with Production Engineering Maintenance Materials and Customer Care teams to resolve quality issues.

• Support new product launches process changes and manufacturing improvements.

• Participate in daily management activities and plant tier meetings.

• Communicate quality performance trends and improvement initiatives to leadership teams.

• Promote andmaintaina safe working environment.

• Ensure associates follow all safety policies procedures and PPE requirements.

• Immediately address unsafe conditions and behaviors.

• Monitor and report key quality performance indicators.

• Maintainaccuratequality documentation and records.

• Present quality performance updates to plant leadership.

Schedule:

• Day Shift Monday- Thursday

• Additionalovertime is required.

Qualifications

• Associate or bachelors degree in engineering Industrial Technology Quality Manufacturing ora relatedfield.

• Minimum 3 years of manufacturing quality experience.

• Minimum 2 years of supervisory or leadership experience.

• Experience with root cause analysis and corrective action processes.

• Strong verbal and written communication skills.

• Proficiencywith Microsoft Office applications including Excel.

• Ability to interpret specifications drawings procedures and quality standards.

• Cabinet furniture wood products or discrete manufacturing experience.

• Experience with Lean Manufacturingor Continuous Improvement methodologies.

• Experience supporting customer audits and regulatory compliancerequirements

Leadership Competencies:

• Buildseffective teams anddevelopstalent.

• Demonstrates accountability and sound decision-making.

• Drivesresults through people and processes.

• Leads change and continuous improvement efforts.

• Communicate effectively with employees at all levels.

• Maintains a strong focus on safety quality and customer satisfaction.

• Use data to make informed business decisions.

• Effectively manages conflict and promotes collaboration.