Supervisor, Operations Days (M-F)

POSITION SUMMARY

The Operations Supervisoris responsible forsupervising labor management and planning of inbound outbound Product slotting and customer communication activitiesdaily including labor scheduling spaceutilizationequipmentandmanpower.Peoplemanagement responsibilities include hiring and trainingplanningand assigning daily work conducting performance appraisals addressing performanceissuesand resolving problems.Under the direction of the Operations Manager or Distribution Center Manager the Supervisoris responsible forsupervising the receivingwarehousingand shipping ofproductsin a manner consistent with company service and costobjectives.

As part of the DSV team Associates are expected to meet companyobjectivesin the areas of performance safety and are expected tocomply withall corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conducts staff meetings to review daily/weekly work activities plan andassurecontinuous improvement.

• Effectively keeps senior management and client representatives informed of critical issues that affect the operations

• Ensures the development of systems and procedures for managing operations equipment and products in a safe and profitable mannerin accordance withcompany policies guidelines and operations to meetprescribedproductivity and service terms outlined inthe sitesoperating agreement with the client.

• Implements and reportson-goingcost savings measures. Provides ideas and suggestions for more efficient operations.

• Meets all client specified KPIsandcomplieswithQuality system requirements.

• Manages the operations to achieve prescribed sound communication and motivational techniques create programs tofairly and equitably supervise counsel and (where needed) discipline team direction and support creating programs for hiring training and professional in performance evaluationsystemfor recommending promotions wage increases and other HR activities.

• Has overall training and evaluation responsibilities of warehouse staff.

• Plans the daily work schedule by reviewing existing work orders arrival notices and instructions from customers.Assesses priorities based on time sensitivity and available resources.Assigns duties toappropriate warehousestaff.

• Reviews pending jobs or trends plan for reorganization of warehouse space and needed changes in levels of supplies equipment or staffing needs.

• Trainsnew staffin assigned duties or delegate training responsibility to experienced teammembers.Assesses progress of trainees and addsadditionalduties asappropriate.

• Keeps informed ofquantityand quality of jobs being performed throughout the day providing guidance andadviceas necessary.

• Assigns supervisory duties to experienced team members acting as lead forlower-levelwarehouse staff.Keeps abreast of progress or problems.

• Keeps Manager advised of progress or problems requiring attentionon a daily basis.Holds regular meetings with warehouse staff to assessthe groupsoverall status. Discusses ideas for improvement.Keeps staff informed of new developments.

• Assistsin the physical operations as needed.

• Deliversresults byleveragingthe skills of the right people at the right time

• Maintains high degree of motivation in team members toretainfocusofproviding highest levels of customer satisfaction

• Provides ongoing growth and development opportunities for team members

• Provides input andconductsannual performance reviews for team members

• Supports adherence to Standard Operating Procedures (SOPs).

• Supports and trains team members with adherence to SOPs (corporate and client)

SKILLS & ABILITIES

Education& Experience:

• Must have aHighschool diploma or general education degree (GED)

• 3years experienceworking ina logistics/distribution/relevant environment

• 1 year experience in a supervisory role

• Preferred: PriorMHE certification /knowledge ofbasicMHEoperation

Certificates Licenses Registrations or Professional Designations

• Satisfactory completion of a forklift training program

Computer Skills:

• Proficientin Microsoft Office (Excel Work and Power Point)

• RF Scanners

• WMS functions

Language Skills

• English (reading writing verbal)

• Business communication

Mathematical Skills

• Basic to intermediate level to verify quantities of product count inventory or perform other duties associated with handlingstoringand distributing client products

Other Skills

• Strong attention to detail accuracy andaccomplishjobtasksin a timely manner

• Good organizational and personnel skills

• Good communicationskills written and oral

• Good leadership supervision and planning skills

• Able to work flexible schedules including nights and weekends as required by the operation

• Participate inestablishedcross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able toassistas a back-up when the need may arise.

• Must be able to effectively adapt to change and thrive in a stimulating fast-pacedwork environment.

• Work overtime as dictated by business whether mandatory or voluntary.

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

CORE COMPETENCIES

Other Physical Requirements:

WORK ENVIRONMENT

While performing the duties of this job the employeerarely isexposed to fumes or airborne particles toxic or caustic chemicals. The noise level in the work environment isusually lowto moderate.

Reasonable Accommodations Statement

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.