Supervisor of Logistics Support, Retail

Management reserves the right to add modify change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Schedules trains and oversees employees to provide customer service to meet sales goals.
• Creates and receives orders into the POS system using current policies and procedures. Safeguards cash and inventory using current policies and procedures.
• Opens and closes the store in accordance with prescribed policies and procedures. Operates the store within budgeted guidelines to meet profit goals. Completes all prescribed paperwork and reports in a timely and accurate manner.
• Identify current product mix to support all aspects of program.
• Manages online order systems and store website. Develops marketing and promotions for in the store and online.
• Performs other job-related duties as assigned.

• Knowledge of: Retail operations including customer service inventory management merchandising scheduling and cash handling; safety and security protocols; budgeting and financial management; digital and print marketing methods and strategies; retail point-of-service and store management technology.

• Skill in: Planning development and execution of successful retail marketing plan and store management; managing multiple tasks deadlines and priorities; building relationships with team members resolving conflict and providing effective feedback; critical thinking and problem-solving; handling unexpected situations and challenges; organization and management of multiple tasks deadlines and priorities; verbal and written communication skills essential for interacting with customers employees and other stakeholders.

• Ability to: Motivate and coach team members to achieve their full potential and sales goals; delegate tasks effectively and empower team members; make sound decisions quickly and efficiently; adapt to change and new situations in a fast-paced retail environment; analyze retail data to make informed decisions regarding inventory marketing and budget.

• High School Diploma or GED equivalency.

• Three (3) years of experience in a supervisory role within food services retail or conference management ideally in a high-volume and/or outdoor setting.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

• Some advanced level education preferred.
• Payment Card Industry Data Security Standard (PCI DSS) Training preferred.