Supervisor Of Licensing

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Department of Professional and Financial Regulation (and Boards)

Job Class Code:9317
Grade: 18 (Supervisory)
Salary: $19.95 - $27.77/Hour

Location:Augusta ME

Opening Date: September 18 2026

Closing Date: October 4 2026

Currently this position is not eligible for visa sponsorship or STEM OPT extensions.

This position serves as the assistant to the Executive Director of the State Board of Licensure for Professional Engineers.

Representative responsibilities:

• Receive and compile applications for certification or licensure received through the online portal or other delivery method (USPS UPS FedEx etc.).
• Follow up with applicants to assist in the completion of applications.
• Significant amount of data entry and verification of data in the licensing database.
• Responsible to maintain the licensing database with precision.
• Meticulously complete licensure verification requests from the National Council or others requesting verification or status of licensure.
• Responsible for accuracy of data transmitted to the National Council database.
• Compile and review applications for certification and licensure prior to final approval by Executive Director or the Board.
• Prepare certificates and licenses with accuracy for signature by Executive Director and Board Chair.
• Communicate by telephone and in writing to explain licensing process laws and rules to various entities.
• Respond to inquiries to instruct guide and advise licensure applicants engineering firms attorneys municipal officials and/or others in policy procedure statute and regulations to ensure compliance with established law.
• Generate and review daily financial reports.
• Retrieve verify and consolidate credit card transaction data.
• Process checks received and bank deposits.
• Review and approve invoices for submission for payment.
• Monitor office supply inventory and order when necessary
• Draft form letters instructions applications and correspondence to respond to inquiries and provide information to licensees.
• Compiles statistical licensing data as requested.
• Entry of enforcement data into national enforcement database.

Knowledge required:

• Knowledge of applicable and related laws rules regulations policies and procedures.
• Knowledge of office management principles practices and techniques.
• Knowledge of statutory record-keeping requirements.
• Knowledge of FOIA requirements.
• Knowledge of leadership methods and practices.
• Knowledge of training methods practices and techniques.
• Knowledge of computer systems and support functions.
• Knowledge of standardized office automation products and technology.
• Knowledge of troubleshooting and problem resolution techniques.
• Knowledge of creative problem-solving.
• Knowledge of spelling and grammar rules and effective written communication.

Abilities needed:

• Ability to establish and maintain effective working relationships.
• Ability to interact with a diverse population including licensees applicants engineering employers state and municipal employees university faculty and other individuals.
• Ability to verbally communicate clearly and effectively.
• Ability to write clearly and effectively.
• Ability to interpret apply and explain statutory requirements rules and regulations.
• Ability to prioritize tasks and carry them to completion.
• Ability to plan assign and direct activities and to evaluate the success of initiatives.
• Ability to prepare and conduct training programs.
• Ability to operate a personal computer and routine software programs such as Microsoft Office products Word Excel PowerPoint and Adobe Acrobat Pro DC.
• Ability to use program-related computer software as trained.
• Ability to prepare accurate reports of office receipts inventory and activities.

Additional responsibilities:

• Support the Executive Director as needed to:
  • Meet the agency mission to protect the public.
  • Prepare for periodic board meetings by creating agendas compiling meeting materials and posting agenda and board meeting minutes online.
  • Prepare and compile biennial budgets and work programs as required to assist in the budget process.
  • Respond to FOIA requests.
  • Assure the agency is complying with Maine recordkeeping laws.
  • Assist with ongoing project to digitize paper application files.
  • Audit and track licensee Professional Development Hours.
  • Update website for Board of Licensure for Professional Engineers.
  • Write and distribute memos and guidelines for procedure manuals to advise others of changes in laws and procedures.
  • Write and distribute periodic newsletter to notify or remind licensees and others of existing or changes to board policy rules statute national committee policy licensure requirements etc.
  • Prepare legislative testimony and testify before legislative committees to present the agencys position or answer questions.
  • Draft proposals of statutory or rule changes.
  • Train new board members to their duties and responsibilities.
  • Prepare presentations before associations workshops seminars and conventions to provide licensing information.
  • Evaluate procedures to identify deficiencies and recommend and implement new/revised procedures to improve program efficiency.
• Monitor examine and review: forms licenses applications records and files to ensure completeness and accuracy.
• Assess forms licenses applications records and files to ensure that the correct information is being recorded and preserved.
• Monitor and provide backup assistance for licensing computer system to ensure smooth operation and accurate record keeping.
• Implement and comply with human resource laws policies procedures and practices such as: AA/EEO recruitment employment position classification performance appraisals training discipline contract administration human resource components of security protocols of agency information security and confidentiality policies and employee safety.

MINIMUMQUALIFICATIONS: A six (6) year combination of education training and/or experience which demonstrates a knowledge of office practices including some supervisory experience.

Additional Job Description

Benefits of working for the State of Maine:

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.