Supervisor Dedicated Operations

Operations Supervisor Dedicated Transportation

Excel Courier Ashburn VA Full-Time On-Site

About This Role

Were looking for a results-driven Operations Supervisor to lead our Dedicated Transportation this role youll leverage your leadership skills to ensure on-time delivery excellence while building strong client relationships. Youll oversee day-to-day operations supervise drivers and contractors and drive continuous improvementall while working in a fast-paced 24/7 operational environment.

This is a great opportunity for someone who thrives in a hands-on action-oriented role and wants to grow their career in transportation logistics.

What Youll Do

• Lead and supervise day-to-day operations for Dedicated Transportation clients
• Manage independent contractor driver assignments and coordinate backup coverage as needed
• Ensure your team has the orientation and resources they need to succeed
• Address performance issues and client concerns promptly keeping management informed
• Drive continuous process improvement and maintain high client satisfaction
• Communicate clearly with all stakeholders about performance updates and changes
• Build trusted lasting relationships with clients
• Prepare and submit reports on operational activities

What Were Looking For

Experience & Skills:

• 3 years in transportation management
• 3 years in people management
• B2B management experience
• Strong English communication skills (verbal and written)
• Comfortable with evolving technology and digital tools

Personal Qualities:

• Grit energy and a hands-on approach
• Action-oriented with a results-driven mindset
• Player-coach mindsetyoure ready to lead and do the work
• Strong business acumen combined with innovative thinking
• Composed under pressure and adaptable to changing priorities
• Excellent at giving clear actionable instructions
• Skilled at analyzing data and managing multiple projects at once
• Leader who develops accountable high-performing teams

Work Environment

This role operates in an office setting in the field at client sites and occasionally in a warehouse. Youll use standard office equipment and occasionally lift packages up to 50 lbs. Evening and weekend hours may be required to support our 24/7/365 operations.

Next Steps

If youre ready to take the next step in your career and want to make an impact apply today! Excel Courier is an equal opportunity employer. All candidates will be required to complete background screening drug screening and other pre-employment checks.

Required Experience:

Manager