Supervisor, Administrative Assistant Apple Services Engineering

Do you thrive on bringing order to complexity and empowering others to do their best work Are you someone who leads with empathy builds trust across teams and finds satisfaction in being the steady organized force behind a high-performing group If so this role is for an Administrative Assistant Supervisor within Apple Services Engineering (ASE) you will lead a team of Administrative Assistants supporting the App Store organization spanning Apps Music and Podcasts. Youll serve as a key partner to the Head of App Store while overseeing the day-to-day effectiveness of your admin team across multiple sites. This is a highly collaborative people-first leadership role that blends executive support team management and operational excellence in one of Apples most dynamic and globally impactful looking for a confident people manager and natural organizer someone who can manage up delegate thoughtfully and scale a teams impact without losing sight of the individual. If youre a proactive solutions-oriented leader who operates with the highest levels of integrity and discretion wed love to meet you.

The Administrative Assistant Supervisor plays a pivotal leadership role within the App Store organization. You will manage a team of Administrative Assistants across Apps Music and Podcasts ensuring team members are supported in their growth development and day-to-day effectiveness across global offices.

Directly support the Head of App Store with executive calendar management meeting coordination and domestic and international travel arrangementsnLead mentor and develop a team of admins across multiple offices and time zones acting as their primary resource for guidance escalations and career growthnApprove team time away and timecards ensuring accurate and timely compliancenPartner with People Business Partners (PBP) on employee relations leave of absence coordination workplace accommodations and staffing needs including hiring and contractor managementnDelegate projects and work effectively ensuring equitable distribution and ongoing skill development across the teamnFacilitate team meetings org-wide events and leadership presentations including delivering process or organizational updates to senior leadershipnLead site management responsibilities: office and floor planning seat assignments facilities coordination building access and equipment orderingnManage budget and fiscal planning: process internal and external orders and ensure compliance with Apple finance policies including eApproval workflowsnServe as a backup resource across the broader ASE admin team as operational needs arise

3 years of Administrative or Executive Assistant experience supporting senior or director-level leadershipn1 years of direct people management experience including performance management and team developmentnDemonstrated ability to handle sensitive and confidential information with the utmost discretion and integritynStrong organizational skills with exceptional attention to detail accuracy and follow-throughnAbility to multitask and remain composed under pressure in a fast-paced high-visibility environmentnA Bachelors degree Associates degree (AA) or equivalent practical experience

Strong presence and influence a calming professional voice capable of building relationships across Apple and acting as a polished representative for a senior organizational leadernExperience participating in calibration TCP or compensation review cyclesnFamiliarity with staffing and contracting workflows including onboarding and offboarding processesnExperience managing employee relations matters accommodations and LOA processes in partnership with HR or a PBPnProficiency with Apple tools including iCal Keynote Mail eApproval and other macOS-based systemsnExperience with site management space planning or facilities coordination across multiple locationsnComfortable facilitating meetings presenting process updates and communicating organizational changes to leadership audiencesnCurious flexible and a dedicated problem solver who thrives in ambiguitynProficiency with Quip Box Confluence or similar collaboration toolsnPrior experience in a technology company or similarly fast-paced corporate environment