Summer 2027 Internship Process Analytics Technology Delivery Team

QTS summer internship program will provide you first hand experience into the fast paced world of the data center industry by providing weekly lunch and learns a comprehensive orientation program and site based activities socials and volunteering events. Every intern will be assigned initiatives tied to real QTS objectives helping with anything pertaining to the whole life-cycle of a data center build and/or company operations.

Position Summary

The Process Analytics Intern will support the Technology Delivery team in identifying analyzing and improving operational workflows across IT Asset Management Infrastructure Projects and PMO functions. This role is ideal for a student or recent graduate passionate about data-driven decision-making process optimization and technology operations.

Key Responsibilities

• Assist in mapping and analyzing current business processes across Technology Delivery programs (e.g. ITAM Infrastructure PMO Support).

• Collect and interpret operational data to identify inefficiencies bottlenecks and improvement opportunities.

• Support the development of process documentation including flowcharts SOPs and performance metrics.

• Collaborate with cross-functional teams to gather requirements and validate proposed process changes.

• Participate in pilot projects and process improvement initiatives including intake workflows and lifecycle tracking.

• Help build dashboards and reports using tools like Smartsheet Excel Power BI or Tableau to visualize performance and impact.

• Contribute to the standardization of terminology and data collection practices for forecasting and workload planning.

• Attend team meetings and contribute to brainstorming sessions focused on strategic pillars such as lifecycle management ROI and compliance.

BASIC QUALIFICATIONS

• Actively pursuing a Bachelors or Masters degree in Business Analytics Information Systems Industrial Engineering or a related field.

• Proficiency with Microsoft Office Suite especially PowerPoint for presentations and Excel for data analysis and budgeting.

• Strong verbal and written communication skills.

• Critical thinking and problem-solving abilities.

• Must be a US Citizen

PREFERRED QUALIFICATIONS:

• Strong analytical and problem-solving skills with attention to detail.

• Familiarity with data visualization tools (Smartsheet Excel Power BI Tableau) and process mapping software (Visio Lucidchart).

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Understanding of Lean Six Sigma or other process improvement methodologies.

• Experience with ServiceNow or similar ITSM platforms.

• Prior internship or project experience in technology delivery or analytics.

• Interest in IT operations project management and continuous improvement.

• Current full-time enrollment in one of QTSs partner institutions (listed below) or a Blackstone Launchpad affiliate school:

  • Auburn University

  • Kansas State University

  • Georgia State University

  • Southern Adventist University

  • Texas A&M University

  • University of Kansas

• Previous internship or co-op experience in construction finance technology HR facilities engineering or related industries.

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The Know Your Rights Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.