Student Support Specialist GEAR UP

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Job Responsibilities:

The Student Support Specialist is responsible for providing support for functions for the GEAR UP grant and associate projects including student support through the TEAMS alert system. The selected candidate will maintain qualifications for employment as described by the Technical College System of Georgia (TCSG) Policy Manual and accreditation standards. The selected candidate will follow rules and regulations as described by the TCSG Policy Manual and other policies and procedures established by the College. This position may require travel within the Colleges service area and other travel as needed.

Major Job responsibilities include but are not limited to the following:

• Assists with managing and executing projects related to the GEAR UP grant and student support initiatives for dual enrollment student;
• Assists with processing student performance alerts through the TEAMS system and works with students to provide academic support options and information;
• Assists with recruitment enrollment processing registration and advisement as needed for the dual enrollment program;
• Communicates with internal colleagues and external stakeholders to ensure processes are finalized and students are served in an accurate and timely manner;
• Understands the institutions interpretation of FERPA rules for the release of student information to faculty parents students etc.;
• Maintains accurate electronic records of interactions with students;
• Participates in the orientation process for dual enrollment students;
• Stays abreast of changing institutional information including admissions requirements new programs course changes deadlines important dates costs transfer requirements and state and federal funding programs;
• Engages in professional development activities including attendance at workshops and department training sessions and timely completion of annual online trainings;
• Stays current with computer skills;
• Participates in institutional student development and retention programs;
• Completes administrative reports and other responsibilities as assigned.

Job Competencies:

• Ability to function in a fast-paced demanding work environment
• Excellent computer skills including proficiency with Microsoft Office programs
• Knowledge of Colleges admission guidelines and GSFC funding (financial aid) for dual enrollment students and associated procedures
• Knowledge and understanding of how high school and college calendars registration graduation requirements and schedules work together
• Superior organizational and time management skills
• Decision making and problem-solving skills
• Skill in interpersonal relations and in dealing with the public and program stakeholders
• Oral and written communication skills

Minimum Qualifications: Must upload transcripts which show conferred educational degrees and document qualifications in the employment history:

• High school diploma or equivalent or Microsoft Office Application Professional Certificate

• One (1) year of work-related experience

Preferred Qualifications: Preference may be given to applicants who in addition to meeting the minimum qualifications provide transcripts of conferred degrees and demonstrate in the employment history possession of one or more of the following:

• Documented work experience in a student service role such as admissions dual enrollment financial aid recruitment high school counseling or related areas

• Documented experience working with K-12 or higher education partnerships

Projected Work Hours/Location:

This position will work up to 19 hours per week between the hours of 7:45 a.m. to 4:45 p.m. Monday through Thursday and 7:45 a.m. to 3:30 p.m. The primary location for this position is the Macon campus. Travel may be required as needed throughout the Colleges service area.

Salary / Benefits:

This is an hourly position. Final gross hourly rate will be determined by the candidates highest qualifying degree and experience. Part-time positions do not imply or suggest a continuance of employment or promise of future full-time employment. CGTC is a member of Teachers Retirement System of Georgia (TRS) and Employees Retirement System of Georgia (ERS). Part-time positions are not eligible for TRS or ERS retirement benefits state insurance leave holiday pay.

Applicants are required to complete the employment application in full and provide supporting documentation by the stated closing deadline for the position. CGTC does not accept mailed faxed or hand-delivered applications.

Applicants who complete the application procedure will be evaluated for meeting the position requirements based on the published job responsibilities meeting the minimum and preferred qualifications based on the educational history employment skills presented under job duties in the application system against the published job announcement. A completed application packet consists of the following:

1. A completed CGTC electronic application in the CGTC application portal.

2. As applicable applicants for instructional positions are asked to provide a resume in addition to completing the CGTC application. Applicants for non-instructional positions may provide a resume if they wish. Submission of the resume does not replace the requirement to complete the CGTC electronic application.

3. Postsecondary transcripts that demonstrate the conferral of the degree if applicable and demonstrates the applicant meets the educational minimum requirements and if applicable the preferred educational requirements (grade reports and diploma copies are not accepted in lieu of transcripts)

4. Positions requiring a High School Diploma or GED as a minimum qualification do not have to submit a HSD/GED transcript documentation as part of the application process

5. Non-photo license(s) and/or certification(s) which fulfill the minimum and if applicable the preferred qualifications stated in the job announcement

Incomplete application packets at the time of the position closing may not be considered. It is the responsibility of the applicant to obtain and upload the application documentation by the stated deadline.

For more information concerning our application process or available positions please contact the Human Resources Office at or or via email to .

All applicants are subject to the following applicable pre-employment screenings:

Criminal History Records

Motor Vehicle Records

Employment References

Pre-Employment Drug Test

Fingerprint Records

Credit History Records

Psychological Screening

Medical Examination

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individuals age color disability genetic information national origin race religion sex or veteran status (protected status). No individual shall be excluded from the participation in denied the benefits of or otherwise subjected to unlawful discrimination harassment or retaliation under any TCSG program or activity because of the individuals protected status; nor shall any individual be given preferential treatment because of the individuals protected status except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Central Georgia Technical College is an equal opportunity employer. All employment processes and decisions including but not limited to hiring promotion and tenure shall be free of ideological tests affirmations and oaths including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge skills and abilities associated with the role and is believed to have the ability to successfully perform the essential functions responsibilities and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institutions ability to achieve its mission and strategic priorities in support of student success.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

The Title IX/Section 504/ADA Coordinator for CGTC nondiscrimination policies is Cathy Johnson Executive Director for Athletics and Compliance Room A136 80 Cohen Walker Drive Warner Robins Ga 31088; Phone ; Fax ; Email: .

All application materials are subject to the Georgia Open Records Act O. C. G. A..

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race color national origin sex religion age disability or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.