Student Support Coordinator Remote Position

Since 1934 Empire Beauty School has been educating future beauty professionals in the art of cosmetology. From its Home Office in Pottsville Pennsylvania Empire Beauty School continues providing high-quality education and training to future beauty professionals for rewarding careers in the beauty industry. The goal of every Empire Beauty School employee is to support students through every phase of their education graduation and career placement. Providing opportunities for others and maintaining excellence in education is the cornerstone of the company and has been from the beginning.

• Exceptional customer service active listening and good verbal and written communication skills.
• Ability to stay composed and take charge of difficult conversations
• Use your judgment and resources to resolve issues quickly.
• Ability to ask probing questions respond effectively and accurately to overcome objections and ensure prospective students feel supported.
• Outgoing self-motivating personality.
• Proactive mindset you dont wait to be told what to do.
• Ability to communicate and support many different personality types while bringing your own voice and confidence.
• Experience in customer service or contact centers (preferred not required)
• Computer Knowledge.
• The ability to work a varying schedule including evenings weekends and holidays.
• A laptop or desktop with Win 10 or higher (cannot be a MAC or Chromebook).
• A minimum internet download speed of 20 Mbps.

Benefits include:

• 401K medical dental vision and more
• Generous paid time off
• Paid Holidays

Date Posted: 9/28/2026