Student Success Advisor

The Transfer Pathways Student Success Advisor serves as a dedicated bridge between Utahs technical colleges and Utah State University connecting students at every stage of their educational journey to the degree pathways resources and people who can help them succeed. This is a high-touch student-centered role focused on guiding prospective current and transferring technical college students toward stackable degree options from technical certificates to associate degrees and from associate degrees to bachelors degrees. Rather than functioning as a traditional academic advisor this position acts as a facilitator and connector building relationships removing barriers and linking students to the advisors departments and institutional resources that will help them achieve their goals. The Transfer Pathways Student Success Advisor is an advocate for students for stackable degree programs and for the partnerships that make transfer possible.

This position is based at the Salt Lake Center with travel required for key meetings and events at Utah technical college campuses and other USU statewide campus locations.

Student Connection and Navigation (70%)

• Serves as a welcoming bridge for technical college students including prospective students currently enrolled students and those considering transfer who are exploring pathways to associate and bachelors degrees at USU.
• Provides high-touch one-on-one guidance to help students understand available stackable degree pathways including certificate-to-associate and associate-to-bachelors degree options.
• Proactively reaches out to students early in their technical programs so they are aware of their options before during and after completing a technical certificate.
• Guides students through the initial stages of the transfer and articulation process connecting them to academic advisors the Registrars Office and enrollment services teams for formal credit evaluation and degree planning.
• Assists students in navigating university systems processes and resources serving as an advocate throughout their transition from technical education to university study.
• Maintains confidentiality and handles student records and interactions in compliance with applicable policies and regulations.
• Maintains documentation of student interactions and tracks key success metrics including students supported transfer yield credit retention and student satisfaction.

Relationship Management and Partnership (15%)

• Serves as the primary liaison and relationship broker between USU and all Utah Technical Colleges and other institutions offering technical certificates fostering ongoing partnerships that support student transfer.
• Connects and collaborates with USU Admissions Recruitment and Enrollment Services teams to ensure students have a clear and supported pathway into the university.
• Builds and maintains working relationships with Statewide Student Services teams across USU campuses to ensure consistent support for students regardless of their location.
• Partners with Academic Departments Colleges and Academic Advisors to facilitate timely connections for students who are ready to begin formal degree planning and credit evaluation.
• Collaborates with the Registrars Office to support smooth credit articulation processes acting as a facilitator and connector rather than as the final authority on credit transfer or plans of study.
• Contributes to the identification and growth of articulated pathways between technical programs and USU degree programs.
• Assists with coordination efforts that support articulation awareness student services alignment and cross-campus collaboration.

Outreach and Program Promotion (10%)

• Represents USUs stackable degree programs at technical colleges community events and informational sessions communicating the value and accessibility of transfer pathways to a wide range of audiences.
• Develops and delivers presentations and informational materials that clearly explain transfer options degree stackability and the support available through USU.
• Participates in recruitment and outreach initiatives in coordination with Admissions and Enrollment Services.
• Contributes to special projects related to transfer transition and student success initiatives.

Other Responsibilities (5%)

• Performs other job-related duties as assigned by the supervisor.

Minimum Qualifications:

• Bachelors degree required
• Valid drivers license to perform essential job responsibilities such as driving university vehicles and transporting materials

Preferred Qualifications:

• Experience working with transfer students adult learners or students from technical or workforce education backgrounds.
• Familiarity with higher education systems related to admissions transfer and student services.
• Strong customer service orientation with demonstrated ability to build positive trusting relationships.
• Experience collaborating across institutions or departments.
• Effective presentation and communication skills especially in presenting a positive message to groups and in one-on-one settings.

Knowledge Skills and Abilities

• Strong interpersonal skills with a demonstrated ability to build trusting positive relationships across diverse student populations and institutional partners.
• Verbal and written communication skills including the ability to present clearly and compellingly to both individuals and groups.
• Ability to navigate and facilitate connections across complex institutional environments including multiple campuses departments and partner organizations.
• Ability to work in a fast-paced environment with multiple demands and changing needs.
• Ability to work collaboratively within a team environment and across institutional boundaries.
• Ability to work with students from diverse backgrounds including adult learners workforce education students and first-generation college students.
• Ability to learn and remain current on transfer policies articulation agreements program requirements and university procedures.
• Knowledge of and proficiency in a variety of current and emerging technology platforms.

Along with the online application please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
2. Cover letter to be typed/pasted at the end of your application
3. Three professional references with contact information to be typed at the beginning of the application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.

USU enrolls over 29800 students both online and in person atlocations throughout the state.Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years USU Extension has served and engaged Utahns serving every county in the state.

Competing at the NCAA Division I level in 16 sports USU is a proud member of the Pac-12 Conference officially joining on July 1 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 202526 with five teams advancing to postseason play. This tradition of excellence extends to the classroom where 232 student-athletes earned academic honors and to the community where USU ranked second nationally in Division I service hours with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected valued and supported and where diversity of thought and culture are cultivated. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.

The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.

*updated 07/2026

In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.

The following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:

Civil Rights & Title IX Office

Old Main Room 405

1475 Old Main Hill Logan UT 84322

For further information regarding non-discrimination please visit or contact:

U.S. Department of Education

Denver Regional Office

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

*updated 08/2026