Student Services Coordinator

The Student Success Coordinator plays a central role in supporting student achievement persistence and retention at Freed-Hardeman University. This position is responsible for teaching a first-year success strategies course coordinating academic support services tracking retention data and providing proactive outreach to students identified as at risk. The coordinator is responsible for advising students in their course selection and advancement towards their desired degree. The coordinator works collaboratively with faculty staff and campus partners to foster an environment where students are empowered to thrive academically and personally.

Teaching & Student Development

Teach a course on student success strategies academic skills and college preparedness.

Develop curriculum assessments and resources that equip students with time management study skills and goal-setting tools.

Provide mentorship and individualized support to students enrolled in the course.

Retention & Outreach

Track and analyze student retention persistence and success data to identify trends and needs.

Conduct outreach and follow-up with students at risk of withdrawal or not returning.

Manage student referrals from faculty and connect students to appropriate resources.

Develop and implement initiatives to improve student retention and engagement.

Academic Support Services Management

Oversee supplemental instruction tutoring programs and peer-led learning initiatives.

Recruit train and supervise student leaders tutors and peer mentors.

Monitor utilization effectiveness and quality of academic support services.

Collaborate with faculty to align tutoring and supplemental services with course needs.

Collaboration & Campus Engagement

Serve as a resource for faculty and staff on student success and retention strategies.

Coordinate with advising counseling and other student support offices to provide holistic support.

Develop workshops and programs that promote academic success and student engagement

Full-time position during the fall and spring semesters with flexible working schedule during June and July.

Office and classroom setting with regular interaction with students faculty and staff.

Required:

Masters degree in Higher Education Student Affairs Counseling or related field.

Experience in teaching academic advising or student success programming.

Strong communication organizational and data analysis skills.

Ability to work collaboratively with diverse populations.

Preferred:

Experience managing tutoring or supplemental instruction programs.

Familiarity with computer software and report writing such as Excel Tableau or Sequel.

Demonstrated success in developing student engagement and retention initiatives.