Student Services Coordinator (Front Office)

The Citadel The Military College of South Carolina invites applications for a part-time Student Services Coordinator position in the Registrars Office. This position assists the front desk and provides exceptional customer service as the first point of contact for students faculty staff and visitors. The role answers questions assists with student records and registration processes and maintains student records in Banner. It also supports the daily operations of the Registrars Office through accurate record maintenance and collaboration with team members.

Responsibilities:

• Respond to phone and email inquires
• Provide guidance on academic policies procedures and Registrar services
• Scan/coordinate forms in Banner Document Management (BDM)
• Assist with transcript requests
• Collaborate with team members
• Assist with the online registration process
• Enforce the Family Educational Rights and Privacy Act (FERPA)
• Help maintain student database information
• Other duties as assigned by the Registrar and/or designee

Minimum Qualifications:

A bachelors degree is required. Must have the ability to work with details with a high degree of accuracy discretion and confidentiality. Must have an understanding of computer principles. Must possess good interpersonal organizational and analytical skills. Exhibits it excellent customer service skills.

About The Citadel College

The Citadel also known as the Military College of South Carolina is a public senior military college located in Charleston South Carolina. Founded in 1842 The Citadel has a rich history and educational reputation. With our current location on the banks of the Ashley River in downtown Charleston you are close to great restaurants shopping and much more. Ranked #1 Public College in the South (U.S. News & World Report 2022) for schools with up to a masters degree the opportunities are endless.

There are about 2300 undergraduate students who make up the South Carolina Corps of Cadets. Out of the Corps of Cadets 1 out of 3 graduates earn a military commission. Students can choose from 31 Majors 57 Minors pre-health professions and pre-law (a concentration in political science). The 11:1 student-to-faculty ratio guarantees students a quality education. Another 1000 students attend the Graduate College evening and online programs.