Student Services Assistant Director

About Us - Values Overview

Department Summary

The mission of the Division of Student Affairs is to create transformational experiences for all UNT Health students by providing tailored support and fostering holistic development. There are 8 functional units within the Division of Student Affairs: Center for Student Life Career Readiness Center Center for Academic Performance Office of Care and Civility Testing and Evaluation Services International Services Office for Disability Access and Student Assistance Resource Center.

Position Overview

The Assistant Director Tutoring and Writing Support provides leadership and operational oversight for tutoring and writing support services within the Center for Academic Performance (CAP). This position supervises the Tutoring Services Specialist and Writing Coordinator and provides oversight of initiatives service delivery assessment and continuous improvement within the tutoring and writing support portfolios.

The Assistant Director collaborates with academic programs faculty and other campus stakeholders to identify student support needs address service gaps and strengthen tutoring and writing resources. The position also supports budget and resource planning provides administrative oversight of service exceptions advises the Director regarding emerging needs and operational priorities and represents CAP through presentations programs meetings and other campus initiatives as needed. This position is hybrid working both on campus and remotely and conducts meetings both in person and through virtual meeting platforms.

Minimum Qualifications

Bachelors degree and four (4) years of related experience; or any equivalent combination of education and experience.

Knowledge Skills and Abilities

• Ability to build strong relationships maintain strict confidentiality and exemplify UNT Healths values both in action and when responding to in-the-moment conversations.
• Ability to manage multiple projects with varying deadlines in a high paced time sensitive environment and provide comprehensive updates.
• Able to present over various topics in-person and virtually.
• Able to provide supervision for direct reports.
• Able to evaluate current processes and provide suggestions for improvement.
• Ability to be flexible and demonstrate adaptability
• Skilled in professional communication.
• Skilled in Microsoft Office applications.
• Knowledge of academic study strategies and barriers to student success.
• Ability to coordinate and manage large projects.

Preferred Qualifications

• Masters degree in Higher Education Education Counseling or other related field is preferred.
• Experience providing academic counseling in a higher education setting.

Job Duties

• Establish and oversee service standards procedures priorities and quality expectations for tutoring and writing support services.
• Provide direct supervision of the Tutoring Services Specialist and Writing Coordinator including leadership and operational oversight of CAPs tutoring and writing support services and initiatives.
• Collaborate with academic programs faculty and other campus stakeholders to identify and address tutoring and writing support needs and strengthen service delivery.
• Identify gaps in tutoring and writing support services and collaborate with CAP staff and the Director to develop appropriate solutions and resources.
• Monitor tutoring and writing support utilization outcomes student needs and assessment data to identify trends and opportunities for continuous improvement.

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.
• Repeating motions that may include the wrists hands and/or fingers.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday Friday 8:00am-5:00pm with occasional evenings or weekends as required for divisional events.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit and takes actions to prevent discrimination harassment (including sexual violence domestic violence dating violence and stalking) and retaliation on the basis of race color religion national origin sex age disability genetic information or veteran status in its application employment practices and facilities; nor permits race color national origin religion age disability veteran status or sex discrimination and harassment in its admissions processes and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination harassment and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice file a charge or report or testify assist or participate in a related investigation or proceeding.