Student Coordinator and Trainer, Libraries

Working Title: Student Coordinator and Trainer Libraries

State Role Title:Library Specialist II

Position Type:Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: JMU Libraries

Department: 100113 Libraries

Pay Band:4

Pay Rate:Pay Range

Specify Range or Amount: $45739 - $47000

Is this a JMU only positionNo

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionNo

Beginning Review Date:10/2/2026

About JMU:

At James Madison University (JMU) were more than just a publicly funded institution were a vibrant welcoming community located on a stunning campus where innovation collaboration and personal growth thrive. Our mission is to prepare students for a bright future and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
Generous Leave: Enjoy paid vacation sick leave parental leave community service leave and 19 paid holidays annually.
Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources events and support.
Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU we believe in Being the Change and that starts with creating an environment where you can grow contribute meaningfully and feel supported every step of the way.

Discover what makes JMU a great place to work: Information:

James Madison University Libraries seeks a qualified Student Coordinator to join the Library & Information Services (LIS) team within the Access & User Services (AUS) department. The position will share responsibility for co-supervising student workers with the Student Coordinator and Scheduler. This position will have a primary focus on student employee training.

The successful candidate will report to the Director of Access & User services and join a collaborative team dedicated to offering high-quality services to JMU and the local addition to the primary duties the position will staff service points in both Rose Library and Carrier Library working closely with other full-time and part-time members of LIS A&D and Music. The position will also provide back-up for core responsibilities such as opening the Libraries.

As a member of the highly collaborative AUS team the coordinator will contribute to a welcoming responsive and student-centered service environment while supporting the day-to-day operations of the service points.

This is a full-time 40 hours per week position with benefits.

The Libraries welcomes applicants who can demonstrate a commitment to building equitable and welcoming environments. We are committed to encouraging dialogue cultivating a sense of belonging and celebrating a broad range of life experiences and perspectives.

Duties and Responsibilities:

Co-coordinate student employment for Carrier and Rose Library Service point operations including recruitment hiring onboarding training supervision and offboarding for approximately 50-60 student employees

Lead development and maintenance of student employee training including developing and maintaining policies and procedures documentation

Utilize best practices in instructional design and appropriate educational technologies to develop a well-designed and impactful training program.

Assess training efforts and collaborate with the other AUS Coordinators to determine areas of improvement for service point staff.

Cross-train and be able to backup core functions of the other Student Coordinator.

Provide direct user support through participation in Ask the Library service points.

Support the AUS-LIS team through engaged participation in cross-training and backup of critical duties.

Pursue professional development creative activities scholarship and/or service activities.

Qualifications:

The Successful Candidate will have:
Strong organizational skills
Ability to thoughtfully and effectively plan execute and follow-through on both timely and long-range tasks and projects
Ability to provide outstanding customer service to different groups in a professional and positive manner
Excellence in interpersonal skills and written and oral communication
The ability to manage priorities and exercise judgement successfully in a responsive fast-paced environment
Basic leadership skills
Ability to work both independently and as a member of the team
Demonstrated commitment to building environments that are accessible and welcoming
Experience providing instruction or training to large groups

Additional Considerations:
Familiarity of library services
Strong proficiency with Microsoft Office and familiarity with both Windows and Mac operating systems
Demonstrated ability to assess learning outcomes
Supervisory experience

Additional Posting Information:

In addition to the Student Coordinator and Trainer position the Libraries is also recruiting for a Student Coordinator and Scheduler. To learn more about the Student Coordinator and Scheduler position please review Posting #. Please note that applicants will only be considered for the position to which they apply. If you are interested in both positions you must submit a separate application for each position.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at or You may also visit the JMU Human Resource Office located at 752 Ott Street Harrisonburg VA 22807 and we will be happy to assist you.