Student Assistant Receptionist

Classification Title:

STAS - Receptionist

Job Description:

Position Summary:

The Student Assistant Receptionist serves as a key member of the Human Resources Welcome Center team acting as the first point of contact for visitors employees and students. This role is responsible for delivering excellent customer service by managing front desk operations responding to inquiries and ensuring visitors are efficiently directed to the appropriate HR resources.

Key Responsibilities:

Operate and manage a multi-line telephone system providing accurate and timely responses to inquiries
Triage incoming calls and route them to the appropriate HR department or subject matter expert
Greet visitors in a professional and welcoming manner and assist with the check-in process including issuing temporary parking passes
Provide clear instructions to visitors based on the purpose of their visit
Assist walk-in visitors without appointments by identifying their needs and connecting them with the appropriate HR office
Receive sort and distribute incoming mail daily to department leads and administrative contacts
Notify appropriate departments of incoming packages and coordinate pickup
Coordinate Welcome Center conference room requests including scheduling confirmations and basic logistical support
Maintain a clean organized and professional reception area
Support large group meetings or training sessions by assisting with check-in room setup and preparation of materials as needed
Provide general administrative support to HR units as needed

Work Environment:

This position operates in a professional office setting with frequent in-person interaction. We are seeking to hire two part-time Student Assistants each working approximately 15-20 hours per week. Schedules will be coordinated Monday through Friday between 8:00 a.m. and 5:00 p.m. based on departmental needs and student availability. The role requires consistent attendance strong customer service skills and the ability to remain at the front desk for the duration of each shift.

Expected Salary:

$16.00 per hour

Minimum Requirements:

This position is open to all UF students who are eligible to work on campus and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis up to 20 hours per week.

Preferred Qualifications:

Familiarity with multi-line phone systems and visitor management processes
Strong organizational skills and attention to detail
Prior customer service or front desk experience
Strong communication and interpersonal skills
Ability to manage multiple tasks and prioritize in a fast-paced environment
Basic proficiency with office technology and phone systems

Special Instructions to Applicants:

In order to be considered please upload your cover letter resume and list of references.

Two positions will be filled from this requisition.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:

No