Street Team Manager

Position Purpose

Mercy Care Atlanta is seeking a compassionate and experienced Street Team Manager to provide leadership coordination and operational oversight for our multidisciplinary Street Team serving individuals experiencing unsheltered homelessness. This position leads outreach staff PATH services and coordination with Street Medicine clinicians to ensure high-quality trauma-informed care for vulnerable populations. The Manager plays a critical role in advancing Mercy Cares mission by developing strategic outreach efforts fostering community partnerships and ensuring compliance with grant and program requirements.

What You Will Do

• Lead all Street Team operations outreach activities and PATH program services.

• Oversee coordination between outreach staff and Street Medicine providers.

• Develop outreach schedules and deploy services to encampments and high-need areas.

• Provide direct field-based engagement and support complex client cases.

• Supervise mentor and develop all social care outreach staff

• Lead hiring onboarding training performance management and staff development initiatives.

• Collaborate with Mercy Care clinical leadership the Chief Medical Officer and community partners.

• Monitor program outcomes using HMIS EPIC and other reporting systems.

• Prepare grant reports support funding proposals and ensure compliance with all regulatory requirements.

• Drive quality improvement efforts through data analysis performance monitoring and strategic planning.

Minimum Qualifications

• Bachelors degree required; Masters degree preferred.

• Minimum of seven (7) years of experience in homelessness services or EMS/paramedic services.

• Three to five (3-5) years of management or supervisory experience required.

• Experience with street outreach preferred.

• Experience using data management systems such as HMIS EPIC or similar platforms.

• Strong leadership communication organizational and problem-solving skills.

Position Highlights and Benefits:

• Day-1 Benefits (PTO accrual retirement plan and match health insurance and more!)

• Opportunity to get paid daily through DailyPay

• Paid holidays and generous Paid Time Off (PTO)

• Discounts with major vendors; AT&T Verizon Ford Motor Company General Motors Quicken Loans AND MORE!

• Low-cost medical dental and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.

• Fast response interview times and job offers.

Ministry/Facility Information:

Mercy Care Atlanta a Federally Qualified Health Center (FQHC) andcomprised of 300 plus colleagues is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta Georgia area. We are dedicated to providing compassionate high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy we prioritize respect integrity compassion and excellence in all aspects of care delivery.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.