Strategic Program Logistics Coordinator, Amazon Transportation Services

The Carrier Services Strategic Programs team is seeking a detail-oriented and process-driven Program & Operational Excellence Specialist to serve as the operational backbone of the team. This individual will own the teams governance cadence initiative tracking and continuous improvement engine ensuring the teams operational guidance technology and process improvement initiatives move from ideation through delivery with rigor visibility and cross-functional alignment.

This role is the connective tissue between strategic planning and tactical execution. The specialist will facilitate daily stand ups and monthly consolidation sessions maintain initiative health dashboards coordinate shared AI/ML infrastructure requirements across multiple tech builds and drive process standardization that enables the team to scale without adding complexity.


Key job responsibilities
Governance

- Facilitate daily stand-ups (15-min time-boxed) monthly goals cycles (planning grooming retrospectives reviews)
- Own and maintain the teams initiative tracking system (Asana intake SharePoint dashboards monthly report out sessions)
- Ensure all annual initiatives have complete intake fields (Prior Year Financial Impact CAPEX Tech Dependency Analytics Dependency P&L Impact)
- Prepare and distribute pre-read materials for leadership reviews MBRs and QBRs
- Document action items decisions and escalation paths from business reviews
- Maintain RAID log (Risks Actions Issues Dependencies) across the initiative portfolio
- Own meeting cadence calendar and ensure cross-team scheduling alignment

Initiative Coordination

- Serve as the coordination point for the teams technology and process improvement initiatives across all team members
- Track initiative status blockers and cross-team dependencies on a weekly cadence
- Coordinate shared AI/ML infrastructure requirements across AI Hotspot AI Compliance Assistant AI BT Capping and ACO initiatives
- Facilitate tech intake submissions and follow-up with cross functional teams
- Maintain initiative-to-pillar mapping and strategic alignment documentation
- Prepare initiative status summaries for leadership review and visibility

Operational Excellence

- Create and maintain comprehensive SOPs for the Carrier Services team.
- Identify and implement 1-2 process improvements per monthly goals cycle based on data
- Establish and maintain baseline metrics dashboard
- Drive adoption of standardized templates checklists and tracking mechanisms
- Maintain team knowledge base of common impediments and resolution patterns

Cross-Functional Stakeholder Management

- Coordinate with 3 cross-functional teams (Tech Product Operations Finance Analytics)
- Build and maintain relationships with key stakeholders across multiple cross functional teams
- Facilitate cross-team dependency resolution within 3 days average
- Represent initiative status in program-level reviews and dependency mapping sessions


Business Review & Reporting Support
- Support weekly monthly and quarterly business review preparation with data pulls and narrative drafts
- Coordinate Newsletter content and distribution
- Manage team SharePoint site document repositories and communication channels
- Track and report initiative-level financial impact metrics
- Coordinate with Finance POC to ensure initiative business cases are current



A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

About the team
Amazon Transportation Services is pioneering new products services and technologies within our transportation network. We are building a platform and capability to ensure that our capacity plans enable our supply partners to deliver as quickly accurately and cost effectively as possible. To meet this goal we are continually striving to innovate and provide best in class end to end global supply strategy. This is a great opportunity for a highly motivated individual looking to innovate and execute on the above strategy and accurate planning will be critical to serving our customers. Come join us.

- High school or equivalent diploma
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience writing technical documents project plans and progress reports to leadership and to stakeholders
- Experience coordinating between technical teams peers and business stakeholders

- 1 years of program management logistics operations supply chain transportation or equivalent experience
- Bachelors degree
- Experience with SQL
- PMP certification or SCRUM/Agile SAFe certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at GA Atlanta - 25.00 - 32.00 USD hourly
USA TN Nashville - 22.00 - 29.00 USD hourly
USA WA Bellevue - 25.00 - 32.00 USD hourly