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Strategic Customer Engagements, Americas

Amazon

Job Location:

Seattle, OR - USA

Yearly Salary: USD 142800 - 193200

Posted: 26 September 2026 (12 hours ago)

Application Deadline: 24 December 2026

Vacancies: 1 Vacancy

Job Summary

At AWS the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements which guide transformative deals with industry leaders and Private Pricing Programs & Experiences which scales and optimizes pricing solutions across our diverse customer base. Within GDSP you will develop deep expertise in cloud economics hone your strategic thinking and directly impact AWSs market leadership while working with emerging technologies and global clients.

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy structuring and negotiations through contractual closure for transformational strategic large complex and/or highly competitive opportunities. SCE engages directly with customers and AWS leadership to drive cloud initiatives that will accelerate growth increase efficiency and unlock new business capabilities.

By collaborating closely with our field sales teams SCE Deal Specialists at AWS leverage their expertise in deal structuring negotiating private pricing that drives sustainable growth and value for both our customers and AWS and strategic methodologies to navigate customer pain points gain credibility and effectively partner with the sales organization. This is a unique opportunity to engage with AWS customers on strategic opportunities increase the growth of AWS (Americas/EMEA/APJ) and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals such as Financial Services Telecommunications Media & Entertainment Energy Healthcare Life Sciences Automotive and Manufacturing and Public Sector and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders. We are a dynamic team passionate about managing transformational deals.

As a Deal Specialist you will partner with AWS Service teams to develop commercial business models. You will inspire and influence AWS customers field sales executives and other internal stakeholders to empower our customers to address business challenges and develop innovative solutions. As a Deal Specialist you will create actionable strategies develop and shape opportunities and lead large complex or highly competitive deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives IT teams and multiple lines of business to achieve business outcomes increase the adoption of AWS services and enable private pricing go-to-market pan-Amazon and other strategic relationships.

Key job responsibilities
Act as trusted advisor and thought leader in the development of commercial strategy and deals: partner in the execution of the deal sales cycle for strategic commercial opportunities.
Partner closely with AWS Service teams to understand services and pricing: create frameworks that impact customer outcomes.
Inspire and influence key internal stakeholders experts and other indirect resources to remove barriers and achieve desired business outcomes
Advise and construct commercial deal terms: understand the competitive landscape and provide deal guidance
Facilitate alignment and effective AWS communication with internal and external stakeholders to resolve conflict and encourage develop productive interactions
Cultivate best practices through analysis and reporting in support of continuous improvements

- Experience formulating competitive financial models (e.g. cash flow NPV deal comparisons etc.) to use as comparative tools to grow opportunities
- Experience working with customers on substantial strategic and complex software or cloud services/infrastructure deals from opportunity through closure
- 3 years financial modeling
- 7 years demonstrated success working with customers on the structuring of substantial strategic and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure

- Direct field experience in working with enterprise or commercial accounts.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

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About Company

Amazon

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