Strategic Account Manager

THE ROLE

At Great Dane we rely on makers and were calling on them to join our expanding team the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry.

The Position: The Strategic Account Manager is responsible for managing and executing the companys strategic and national account plans across a defined portfolio customers. The Strategic Account Manager will drive day-to-day relationship management execution of multi-year agreements margin optimization and cross-functional coordination to deliver against the strategic objectives se. This position requires strong commercial acumen disciplined execution and the ability to translate enterprise strategy into tangible account-level results

WHAT YOULL DO

• Account Types: Large fleets OEM-aligned programs top-volume customers
• Revenue Scope: Highest revenue-producing accounts with multi-year growth potential
• Internal Interfaces: Executive Leadership Sales Ops Engineering Finance Supply Chain and Manufacturing
• Territory: U.S. and Canada (as applicable)
• Strategic Relationship Management
  • Build and maintain executive-level relationships across customer organizations
  • Develop and lead quarterly and annual business reviews (QBRs ABRs)
  • Act as the primary escalation point and internal advocate for key accounts
  • Develop account strategies to expand market share and increase wallet share
• Account Planning & Development
  • Own multi-year account plans with clear revenue penetration and service target
  • Identify expansion opportunities including new vehicle applications geographies or services
  • Coordinate with internal teams to align capacity innovation and program development with customer roadmaps
• Sales Execution
  • Lead quoting pricing strategy and contract negotiations for large-scale orders; creating multi-year contracts
  • Oversee end-to-end sales process from requirements gathering to delivery coordination
  • Collaborate with technical and product teams to tailor solutions to customer needs
  • Execute on revenue targets through direct selling and coordinated pursuit with field sales and dealer networks
• Forecasting & Business Intelligence
  • Maintain accurate forecasting pipeline and activity tracking in CRM (Salesforce)
  • Monitor competitor activity market shifts and fleet trends to proactively manage risk and uncover opportunities
• Cross-Functional Leadership
  • Lead internal account teams to ensure seamless execution communication and service
  • Drive process improvements and internal alignment to meet customer SLAs and expectations
  • Collaborate with retail team to drive revenue penetration and service targets
• Other duties as assigned.

YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS)

• Education: High School diploma required; Bachelors degree in Business Sales or related field preferred
• Experience: 58 years of B2B sales or account management experience.
  • Experience in transportation manufacturing or industrial sectors preferred.
• Experience managing OEM partnerships or large account relationships
• Familiarity with trailer and truck body design customization and production workflows
• Skills:
  • Strong business acumen and experience with strategic selling frameworks
  • Understanding of pricing margin and contract structures
  • Excellent communication executive presence and negotiation skills
  • CRM proficiency with preference for Salesforce
• Travel: As required to support customer engagement and account development
• Performance Expectations:
  • Meet or exceed annual sales targets for assigned accounts
  • Maintain 90% accuracy in forecasting within CRM
  • Develop and maintain annual account plans for top customers
  • Achieve high customer satisfaction scores on assigned accounts
  • Identify and pursue at least three (3) new growth opportunities within account base.

PHYSICAL/MENTAL REQUIREMENTS:

• Office and plant environment.
• Keyboarding lifting standing bending walking.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS OVERVIEW

• Competitive compensation
• Benefits including but not limited to dental vision and medical with employer contributions
• Retirement programs including a Pension Plan and 401(k) Plan with employer match
• Tuition Reimbursement
• Paid holidays and vacation
• And more!

Great Dane is an Equal Opportunity Employer