Strategic Account Manager- Manufacturing

Corporate Overview

Server Products is a highly regarded food and beverage technology company that manufactures products for the restaurant and food service markets. Server Products is committed to designing smarter solutions to everyday challenges so customers can serve easier faster and better than ever.

The Opportunity

The Senior Account Manager is responsible for managing and growing assigned strategic customer accounts. This role owns the customer relationship and is accountable for delivering profitable sales growth through strategic account planning relationship development opportunity management and effective execution. The Senior Account Manager develops a deep understanding of the customers business identifies opportunities to expand Server Products presence and leads cross-functional resources to deliver solutions that create value for both the customer and Server Products. Success is measured by sales and profit growth account retention pipeline development account penetration and execution of customer-specific growth plans.

Essential Duties and Responsibilities

• Own the overall commercial relationship and performance of assigned strategic accounts
• Deliver assigned sales profit growth new products placement retention and account penetration objectives
• Develop and execute customer-specific account plans with clearly defined objectives strategies actions and measures
• Build strong relationships across multiple levels of the customers organization including key decision-makers and influencers
• Identify develop and close growth opportunities within assigned accounts including new products applications locations concepts and business units
• Maintain a healthy opportunity pipeline and manage opportunities from identification through closure and implementation
• Use customer sales and market data to develop fact-based recommendations and compelling value propositions
• Lead customer business reviews presentations product demonstrations and strategic discussions
• Coordinate cross-functional Server resources to support customer priorities opportunities and issue resolution
• Maintain accurate account plans forecasts opportunities and customer information within Salesforce and other company systems
• Provide Voice of the Customer and market insights to support sales marketing innovation and business planning
• Represent Server Products at customer meetings. trade shows and industry events as required

Requirements

• Bachelors degree in Business Sales or a related field or equivalent education experience and accomplishments.
• 7 years of sales account management or business development experience preferred
• Foodservice industry or comparable B2B experience preferred.
• Demonstrated success managing and growing complex customer relationships.
• Proven ability to develop opportunities negotiate and close business.
• Strong strategic account management and consultative selling skills.
• A history of account penetration and usage to leverage deals in a fact based manner.
• Proven ability to build relationships with senior decision-makers.
• Strong business and financial acumen.
• Excellent communication presentation and negotiation skills.
• Strong analytical planning and problem-solving capabilities.
• Ability to lead cross-functional teams and manage multiple priorities.
• Strong pipeline management and forecasting discipline plus proficiency with Salesforce and Microsoft Office.
• Self-motivated results-oriented and customer-centric.
• Ability to travel as required. Up to 35%

Server Products is proud to be an Equal Opportunity Employer. Server Products does not discriminate against any person due to any protected classes or characteristics. Our employment decisions are based only on valid job-related requirements. We are committed to providing a workplace where all employees are treated fairly and with respect.