Strategic Account Manager

CCR North America is seeking a Strategic Sales Manager to drive long-term growth and deepen relationships with top U.S. food retailers. This role is responsible for managing and expanding enterprise-level accounts embedding CCRs CO₂ and refrigeration solutions into customer sustainability compliance and cost-efficiency strategies. The successful candidate will act as a trusted advisor to executive stakeholders ensuring CCR is positioned as the partner of choice for innovation and long-term value creation.

Account Strategy & Development

• Develop and execute multi-year strategic account plans aligned with customer goals and CCRs growth objectives.
• Expand CCRs footprint within major retailers across business units store formats and regions.
• Shape customer vision from pilot projects into enterprise-wide rollouts and national standards.
• Identify opportunities for upsell and cross-sell across CCRs refrigeration portfolio.

Customer Engagement & Partnership

• Build executive-level relationships (C-suite sustainability operations engineering).
• Position CCR as a thought leader in CO₂ refrigeration and sustainability transformation.
• Facilitate joint planning sessions QBRs and steering committees with strategic customers.
• Act as the customers trusted advisor anticipating future needs and regulatory pressures.

Collaboration & Internal Alignment

• Partner closely with Business Development Managers (BDMs) to transition accounts from initial pilot stage to long-term growth.
• Work cross-functionally with CCRs technical service and product teams to deliver tailored solutions.
• Provide market insights to leadership and product development to shape CCRs innovation pipeline.

Required Skills & Attributes

• Vision-driven: able to influence and shape long-term customer strategies.
• Trusted advisor: strong executive presence and ability to engage senior stakeholders.
• Influential communicator: adept at tailoring messages across organizational levels.
• Resilient & strategic: anticipates obstacles and positions CCR as the solution partner.
• Farmer mentality: focuses on nurturing and expanding accounts over 510 years.
• Collaborative growth mindset: thrives in a cross-functional team-oriented environment.

KPIs & Success Measures

• Revenue growth within strategic accounts across regions and business units.
• Increased CCR share of wallet and expanded adoption of CO₂ refrigeration solutions.
• Establishment of CCR as the preferred long-term partner for sustainable refrigeration.
• Successful delivery of multi-year account plans and national rollouts.
• Executive sponsorships secured and maintained at top 20 U.S. retailers.
• High customer satisfaction retention and repeat business performance.

Experience & Qualifications

• 812 years in strategic account management or enterprise sales preferably within HVAC refrigeration or related industrial sectors.
• Proven track record of managing and growing multi-million-dollar accounts.
• Experience selling complex technical solutions into large retail or food service organizations.
• Strong understanding of sustainability ESG and regulatory drivers affecting refrigeration.
• Bachelors degree in Business Engineering or related field (MBA preferred).
• Ability to travel domestically (3040%).

What We Offer

• Opportunity to shape CCRs growth in North America during a period of major CO₂ refrigeration adoption.
• Competitive compensation with performance-based incentives.
• Strong professional development and career progression within a global organization.
• Work with an international leader in sustainable refrigeration solutions trusted by 24000 installations worldwide.