Store Sales Associate
San Mateo, CA - USA
Job Summary
Hiring Event Details
- Location: Daiso Marketplace-Foster
- Event Address: 973 E Hillsdale Blvd Foster City CA 94404
- Event Date: Tuesday 8/25 Thursday 8/27
- Event Time: 10AM - 3:00PM
- Starting Pay: Day Shift $18.67 /hour
- Part-Time Flexible Shifts Available (Day and Overnight)
Host Contact Information
- Host Name: Shu Tanaka
- Email:
Join Daiso as a Retail Store Sales Associate! Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs answer questions about our products and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues will make you successful in this role. At Daiso your role will be more than just a job - its an opportunity to create lasting impressions and meaningful connections with every customer.
Responsibilities
As a Store Sales Associate your role encompasses a broad range of responsibilities aimed at enhancing customer experience and driving sales efficiency. Your contribution will be pivotal in supporting Daisos Mission: Create joy through a fun shopping experience with unique products at an extraordinary value.
Job Summary
The Store Sales Associate provides excellent customer service supports store sales maintains merchandise presentation processes transactions and contributes to a clean organized and profitable store environment.
When assigned to a Lead Shift the associate also supports the Manager or Assistant Manager by helping coordinate shift activity assigning tasks supporting team members assisting with opening/closing responsibilities and escalating customer or operational issues as needed.
Essential Job Duties
Customer Service and Sales
- Greet and direct customers in a friendly and professional manner.
- Answer customer questions about products promotions discounts and special offers.
- Identify customer needs and recommend products or solutions to support the shopping experience.
- Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
- Promptly resolve customer concerns when able and escalate complaints or sensitive issues to store leadership when necessary.
Store Operations and Merchandising
- Organize merchandise on shelves and restock merchandise when low or empty.
- Assist with back stockroom organization and set up of merchandise displays on the sales floor.
- Maintain a clean organized and safe sales floor checkout area and back stock area.
- Assist with receiving organizing pricing labeling and replenishing merchandise.
- Perform routine inventory counts and support inventory management activities as directed.
Cash Handling and Administrative Support
- Operate the cash register and accurately process cash check credit card payments
- Complete store administrative tasks as directed by the Store Manager or Assistant Manager.
- Follow company policies procedures safety expectations and loss prevention practices.
- Carry out other duties as assigned based on business needs.
- Maintain awareness of loss prevention practices and immediately report suspicious activity safety concerns inventory discrepancies or policy violations to store leadership.
- Follow all cash handling inventory control and asset protection procedures.
Lead Shift Responsibilities If applicable as scheduled Lead Shift
- Lead responsibilities are performed only when the associate is scheduled or assigned to a Lead Shift. Associates will receive the applicable lead shift differential only for hours worked in an assigned Lead Shift in accordance with current company pay practices.
- Support the Store Manager or Assistant Store Manager in coordinating the daily flow of work during the assigned shift.
- Help assign tasks to team members to support efficient store operations customer service merchandising replenishment and cleanliness.
- Lead by example by maintaining a positive professional and customer-focused presence on the sales floor.
- Assist with store opening and closing responsibilities in accordance with company procedures.
- Escalate employee relations matters policy concerns safety incidents cash handling issues and customer complaints to the Store Manager Assistant Manager or appropriate leadership.
- This role does not independently approve HR payroll leave accommodation discipline or termination decisions.
Required Education Certifications and Work-Related Experience
- High School Diploma GED or equivalent preferred.
- 0-2 years of relevant retail customer service or sales experience preferred.
- Prior retail sales experience sales associate experience or similar customer-facing experience is a plus.
- Prior experience supporting opening/closing task coordination training or shift support is a plus for Lead Shift assignments.
Knowledge Skills and Abilities
- Excellent communication skills and ability to build positive relationships with customers and team members.
- Customer-focused mindset with a positive attitude and desire to resolve issues promptly.
- Ability to perform in a fast-paced environment and manage multiple priorities at the same time.
- Dependability punctuality and professional conduct are required.
- Basic math skills and ability to accurately process transactions.
- Basic computer skills and familiarity with point-of-sale systems preferred.
- Knowledge of inventory stocking procedures preferred.
- Ability to support team members assign tasks and communicate expectations when scheduled for Lead Shifts.
- Interest in Daiso products is a plus.
Physical Requirements
â Seeing | â Ability to Travel | â Pushing/Pulling |
â Color Perception | â Climbing | â Carrying (40 lbs.) |
â Lifting (40 lbs.) | â Listening | â Standing long periods (6 hours) |
Driving Requirements
â Yes | â No |
Work Environment
â Shift Work | â Fumes/Odors | â Moving Objects |
â High Noise Level | â Mechanical Equipment | â Extreme Heat |
â Face to Face | â Dirt/Dust | â Hazardous Material |
â Inside | â Electrical Equipment | â Work with Others |
Mental Reasoning
â Reading - Basic | â Math - Basic | â Analysis/Comprehension |
â Reading - Complex | â Math - Complex | â Judgment/Decision Making |
#IND2
Required Experience:
IC