Store Manager Phils

St. Norbert College (SNC) a nationally ranked private Catholic liberal arts college is seeking a Store Manager for Phils Grill. This position is responsible for the overall management and daily operations of Phils Grill as well as oversight of the C-Store.

The Store Manager provides leadership and supervision for student staff and works closely with the Assistant Head Chef of Retail Operations to address operational needs and challenges. Key responsibilities include hiring mentoring scheduling training and directing staff; placing orders; preparing food; stocking products; and maintaining inventory. The successful candidate will help ensure a welcoming efficient and well-run operation that provides excellent service to the campus community.

The position generally works Monday through Friday 10:00 a.m. to 6:00 p.m. during the academic year. Occasional later evenings and rotating weekend shifts may be required. During academic breaks and the summer months the schedule will vary and may include daytime evening and weekend hours.

Specific responsibilities:

• Oversee daily operations of Phils Grill including preparing menu items serving customers operating the POS system stocking and rotating products and following all health and HACCP requirements.
• Recruit hire train schedule supervise and mentor student employees. Manage biweekly payroll and schedules while meeting labor budget goals. Develop and maintain training materials job aids and development opportunities for student staff and supervisors.
• Support the training and development of full-time supervisory staff in collaboration with the Assistant Head Chef of Retail Operations.
• Manage daily administrative and financial duties including cash handling POS programming sales reporting and use of operational software such as PADMIN CBORD Menu Board and Grubhub.
• Place weekly food and supply orders and manage inventory to meet budget and food cost goals. Ensure proper product rotation and participate in inventory counts budget reviews and promotional activities.
• Develop and implement operational standards policies procedures and training practices to support efficient and consistent operations.
• Collaborate with the Phils Grill management team sales representatives and Retail Dining leadership on marketing initiatives new products and strategies to engage the campus community.
• Monitor student feedback and industry trends to identify opportunities for new products services and improvements to the C-Store.
• Perform other duties as assigned.

Required Minimum Qualifications

• High school diploma or equivalent.
• Associates degree in Hotel and Restaurant Management Hospitality Culinary Arts or a related field is a plus.
• 35 years of progressive food service experience including food preparation short-order cooking and cash handling.
• At least 2 years of supervisory experience preferably in a food service environment.
• Ability to obtain ServSafe certification within 90 days of hire.
• Strong mentoring training and leadership skills with the ability to work effectively with a diverse staff.
• Strong customer service and interpersonal skills including the ability to professionally address and resolve customer concerns and conflicts.
• Strong verbal and written communication skills.
• Ability to work effectively in a fast-paced high-volume and sometimes noisy environment.
• Ability to multitask prioritize responsibilities meet deadlines and make sound decisions on time.
• Basic math skills including addition subtraction multiplication and division.
• Proficiency with Microsoft Office and Google Workspace with the ability to learn new software and technology as needed.
• Ability to lead by example and foster a positive respectful and collaborative work environment.

The College may consider any equivalent amount of credentials licensures training or experience that provides the necessary knowledge skills and abilities to perform the duties and responsibilities of this job.

Benefits package:
The College offers an outstanding benefits package including health dental vision and life insurance; retirement plan; paid time off and tuition waiver.

Application instructions:
This position will be posted for a minimum of five business days and applications will be reviewed upon receipt.

St. Norbert College (SNC) a Catholic Norbertine and Liberal Arts College provides an educational environment that fosters intellectual spiritual and personal development. As the only Norbertine institution of higher learning in the world our roots traditions and commitments create a unique and enriching educational experience for our students.

At SNC our commitment to communio the Norbertine ideal of a community united as one is grounded in the principles of dignity truth and justice. Consistent with these principles St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment.

We seek those who will embrace our mission and commitment to building a vibrant inclusive and spiritually engaged community ( Weekly Hours:

40

The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.