Store Manager

INTRODUCTION

Established in 1998 Scooters Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooters Coffee may be one of the fastest-growing specialty coffee brands but simplicity is at our core: sustainably sourced ingredients we handcraft into perfection. We are a brand represented by franchisees and our franchisees beliefs align with ours in taking time to connect and create an amazing experience in each life we touch. We live our core values of integrity love humility and courage and we are looking for talented passionate amazing people to join our team.

*Start date may be flexible from the listed start date due to training needs.

DESCRIPTION

The Store Manager is responsible for all staffing sales and operations in a Scooters Coffee location. This role builds and leads a friendly service-oriented barista team sets a high-energy work pace drives sales increases profit and demonstrates a transformative and engaging management style. The Store Manager exemplifies Scooters Coffee core values.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure consistent and quality customer experience through proper staffing execution of brand beverage recipes and techniques and fostering the Scooters Amazing customer service experience
• Maintain store appearance cleanliness visual merchandising standards food safety standards and equipment
• Interview hire train and develop staff to demonstrate all company standards in customer experience and operations
• Provide ongoing performance feedback and development for staff members identifying individual motivation factors and providing clear constructive feedback to reinforce/improve performance
• Maintain accountability in employees using progressive discipline process; partner with Field Brand Consultant and when necessary Human Resources to make termination decisions
• Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
• Implement a varied schedule to develop employees meet business needs and maximize sales potential across all hours of operation
• Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
• Maintain company standards in personal and store sales/performance metrics
• Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
• Ensure all cash handling point of sale system safety and operational procedures are performed in an accurate consistent manner
• Maintain daily weekly and quarterly financial reports
• Maintain final accountability for store operations

QUALIFICATIONS

• Ability to work in Omaha NE for the first 1 to 4 weeks of employment
• Ability to effectively teach and lead others
• Excellent communication and interpersonal skills
• Passion for working with people
• Energetic fast-paced flexible work style
• Ability to work cooperatively in a team environment
• Strong problem-solving multi-tasking and administrative skills
• Ability to anticipate and respond to customer needs
• Previous management experience is preferred but not required

COMPENSATION

The Store Manager position is a full-time salaried addition to salary Store Managers will be offered a bonus structure based on reaching goals set by the Owners and/or District Manager as applicable.

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.

Required Experience:

Manager