Store General Manager
Sandy Springs, GA - USA
Job Summary
About the Role
Our Client is seeking a Store General Manager for a bakery location in Sandy Springs GA. Full-time position in the Operations department reporting to the Regional Director.
Responsibilities
- Ensure full compliance with company standards policies and operational procedures across the bakery
- Monitor store performance and ensure alignment with company goals and KPIs
- Analyze sales labor and cost metrics; implement action plans to improve performance
- Maintain brand standards in product quality service and store presentation
- Oversee daily front-of-house and back-of-house operations to ensure consistency and efficiency
- Train coach and support franchisee and staff on operational excellence and service standards
- Conduct regular store evaluations and provide feedback for continuous improvement
- Ensure compliance with all health safety and sanitation regulations
- Support inventory control ordering processes and cost management to minimize waste
- Handle escalated customer issues and ensure proper resolution aligned with brand values
- Collaborate with corporate teams (marketing operations R&D) to implement new initiatives
- Execute corporate-driven promotions and local store marketing efforts
- Drive customer satisfaction and strengthen brand reputation within the community
- Identify operational gaps and proactively recommend improvements to franchisee and corporate
Qualifications
- 5 years of successful bakery management history
- Experience with bread (preferred)
- Basic food safety understanding and practice
- Intermediate knowledge of MS Office Suite - Word Excel and PowerPoint
- Korean Language not required
Compensation
$75000.00 To $80000.00 Annually
Benefits
- Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1
- Short Term and Long-Term Disability Leave (short term 100% covered)
- 401(k) 5% Match (no vesting period!) from Day 1
- Free Onsite Lunch Catering OR daily Lunch Allowances through payroll
- $50 Gym Reimbursements (Monthly)
- Cellphone Reimbursements
- Employee Discounts (40% off products & services)
- Paid Time Off (generous and increases by tier!)
- 40 HR Paid Family Leave (family care or volunteer trip) every year
- Paid Maternity Leave (paid 100% for 12 weeks)
- Paid Secondary Caregiver Leave (up to 2 weeks)
- Paid Creative Leave (up to 2 weeks specified on years of service)
- Paid Holidays (11 days)
- Talent Sharing Opportunities
- Employee Club Activities (movie e-sports book sports activity club etc.)
- & Much More!
Required Skills:
Responsibilities Ensure full compliance with company standards policies and operational procedures across the bakery Monitor store performance and ensure alignment with company goals and KPIs Analyze sales labor and cost metrics; implement action plans to improve performance Maintain brand standards in product quality service and store presentation Oversee daily front-of-house and back-of-house operations to ensure consistency and efficiency Train coach and support franchisee and staff on operational excellence and service standards Conduct regular store evaluations and provide feedback for continuous improvement Ensure compliance with all health safety and sanitation regulations Support inventory control ordering processes and cost management to minimize waste Handle escalated customer issues and ensure proper resolution aligned with brand values Collaborate with corporate teams (marketing operations R&D) to implement new initiatives Execute corporate-driven promotions and local store marketing efforts Drive customer satisfaction and strengthen brand reputation within the community Identify operational gaps and proactively recommend improvements to franchisee and corporate Qualifications 5 years of successful bakery management history Experience with bread (preferred) Basic food safety understanding and practice Intermediate knowledge of MS Office Suite - Word Excel and PowerPoint Korean Language not required