Storage Administrator (Entry Level to SME) TSSCI with Poly REQUIRED

CGI Federal has an exciting opportunity for Storage Administrators within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities.

The Storage Administrator assists with monitoring data storage systems running routine backups and resolving basic space allocation tasks under the supervision of senior IT staff. The role serves as an entry-level position focused on building foundational data infrastructure skills.

CGI Federal is growing its high-performance team whose members share a passion for building high-quality scalable advanced IT solutions in a collaborative fast-paced outcome-driven mission.

This position is located in our Arlington office; however a hybrid working model is acceptable.

Key Responsibilities (Entry Level)
Backup Monitoring: Track scheduled daily and weekly backup jobs across servers to ensure enterprise data is protected.
Basic Provisioning: Execute simple tasks to allocate disk space or file shares to end-users and servers as requested.
System Monitoring: Check storage hardware health network switches and available storage capacity using standard management tools.
Issue Triage: Create support tickets and escalate complex connectivity or hardware failures to senior administrators.
Documentation: Maintain and update basic IT diagrams network topologies and routine operating procedures.

Key Responsibilities (Junior Level)
Storage Provisioning: Allocate and map LUNs or shared drives to servers and virtual machines based on predefined requirements.
Backup & Recovery: Execute and monitor routine data backups verify the success of backup jobs and perform basic file or system restorations.
Performance & Capacity Monitoring: Run reports on disk usage track data growth trends and reclaim unused or abandoned storage capacity.
Hardware & Software Maintenance: Perform routine health checks apply firmware updates and help manage hardware lifecycles.
Tier 1 Troubleshooting: Act as the first point of contact for storage-related incidents such as latency issues path failures or access problems.
Documentation: Maintain and update network diagrams operational procedures and technical documentation.

Key Responsibilities (Mid-Level)
Enterprise Storage Management: Provision and manage block and file storage across multi-vendor environments (e.g. Pure Storage Dell NetApp IBM).
Incident Resolution: Troubleshoot complex escalated storage issues bottlenecks and fabric/switch (Fiber Channel) connectivity problems.
Performance Tuning & Monitoring: Utilize monitoring tools (e.g. Grafana Prometheus vendor-specific consoles) to track latency IOPS and proactively identify bottlenecks.
Data Protection & Recovery: Execute and verify snapshot schedules replication policies and backup/restore operations to ensure strict recovery point and time objectives.
Lifecycle Management: Plan capacity reclaim unused storage and assist in non-disruptive firmware updates and hardware expansions.
Automation: Write and maintain scripts (e.g. Python Bash PowerShell) to automate routine provisioning and capacity reporting.

Key Responsibilities (Senior Level)
Architecture & Engineering
Design build and scale highly resilient enterprise SAN NAS and distributed object storage infrastructures across hybrid on-premise and multi-cloud environments.
Formulate long-term storage capacity planning and lifecycle management strategies tied to business continuity and global data growth.
Evaluate and integrate bleeding-edge software-defined storage (SDS) and NVMe over Fabrics (NVMe-oF) architectures to eliminate performance bottlenecks.
Operations & Advanced Troubleshooting
Spearhead Root Cause Analysis (RCA) and resolve Tier 3/escalated incidents related to multi-vendor storage arrays high-performance computing (HPC) parallel file systems and Fiber Channel (FC) interconnection fabrics.
Perform extreme-level storage and IOPS performance tuning to optimize database and virtual machine storage network traffic.
Administer zone and configure complex SAN topologies (e.g. Brocade/Cisco MDS) and enterprise NAS systems (e.g. Pure Storage NetApp DataONTAP).
Data Protection DR & Automation
Architect and test multi-site disaster recovery (DR) architectures focusing on synchronous/asynchronous replication malware-resilient immutable snapshots and synthetic backup pipelines (e.g. Rubrik Commvault).
Create infrastructure-as-code (IaC) solutions and automation scripts (via Python Ansible or Terraform) for routine provisioning auditing and reporting.
Enforce strict Information Lifecycle Management (ILM) and data security/governance policies to meet regulatory requirements.

Key Responsibilities (SME Level)
Architectural Design & Engineering: Design multi-petabyte unified storage architectures (SAN NAS Object and NVMe-oF) that balance cost capacity and IOPS to meet strict enterprise service-level agreements.
Automation & Orchestration: Engineer Infrastructure as Code (IaC) pipelines utilizing APIs Python and REST to automate LUN provisioning zoning and capacity tiering.
Resiliency & Data Protection: Design continuous replication strategies active-active datacenter mirroring (e.g. SRDF/Metro) and immutable air-gapped backup vaulting for comprehensive ransomware mitigation.
Performance Tuning & Analytics: Perform deep-packet and protocol-level (Fibre Channel iSCSI NFS SMB) troubleshooting to eliminate I/O bottlenecks in hyper-converged and highly virtualized host environments.
Lifecycle Management & Capacity Planning: Direct predictive analytics and capacity modeling to drive hardware refresh cycles cloud tiering and data lifecycle management.
Compliance & Security: Enforce Zero Trust security postures by implementing storage-level encryption at rest/in-flight RBAC (Role-Based Access Control) and STIGs across classified and unclassified domains.

All roles require an active TS/SCI with Poly

Entry Level:
Education:
oHigh School Diploma/GED with 4 years of relevant experience
oAssociates Degree with 2 years of relevant experience
oor Bachelors Degree with 0 years of relevant experience
Technical Knowledge: Basic understanding of networking operating systems (Linux/Windows) and virtual environments (VMware).
Soft Skills: Strong attention to detail eagerness to learn enterprise storage concepts and good communication skills for collaborating with other IT teams.

Junior Level/Moderate:
Education:
oHigh School Diploma/GED with 6 years of relevant experience
oAssociates Degree with 4 years of relevant experience
oBachelors Degree with 2 years of relevant experience
oor Masters Degree with 0 years of relevant experience
Technical Knowledge: Basic understanding of Storage Area Networks (SAN) Network-Attached Storage (NAS) and RAID configurations.
Collaboration: Ability to work alongside systems administrators database administrators and network engineers to resolve infrastructure incidents.

Mid-Level/Complex:
Education:
oHigh School Diploma/GED with 8 years of relevant experience
oAssociates Degree with 6 years of relevant experience
oBachelors Degree with 4 years of relevant experience
oor Masters Degree with 2 years of relevant experience
oor PhD with 0 years of relevant experience
Storage Protocols: Deep understanding of SAN (FC iSCSI) and NAS (NFS SMB) protocols.
Operating Systems: Solid foundational knowledge of Linux Windows Server and hypervisors (e.g. VMware vSphere) to effectively troubleshoot storage mounting and connectivity.
Backup Solutions: Familiarity with enterprise backup architectures (e.g. Veeam Commvault or Avamar).
Scripting: Basic to intermediate proficiency in Python Bash or PowerShell

Senior Level/Exceptionally Complex:
Education:
oHigh School Diploma/GED with 10 years of relevant experience
oAssociates Degree with 8 years of relevant experience
oBachelors Degree with 6 years of relevant experience
oor Masters Degree with 4 years of relevant experience
oor PhD with 2 years of relevant experience
Deep Domain Knowledge: Exceptional troubleshooting capability within complex multi-vendor ecosystems (e.g. EMC IBM NetApp Pure Storage).
Certifications: Industry-standard architect-level credentials are highly preferred (e.g. NetApp Certified Data Administrator/Architect EMCIE SNIA Certified Storage Architect)

SME Level/Exceptionally Complex:
Education:
oHigh School Diploma/GED with 12 years of relevant experience
oAssociates Degree with 10 years of relevant experience
oBachelors Degree with 8 years of relevant experience
oor Masters Degree with 6 years of relevant experience
oor PhD with 4 years of relevant experience
Domain Expertise: Deep hands-on proficiency with tier-1 arrays (e.g. Pure Storage Dell PowerMax/Unity NetApp ONTAP IBM FlashSystem) and data protection platforms (e.g. Rubrik Commvault Veeam).
Protocol & Fabrics: Mastery of Fibre Channel (FC) SAN fabric routing NVMe and enterprise NAS protocols.
Cloud & Virtualization: Exceptional understanding of storage integration with VMware vSphere Kubernetes persistent volumes and native cloud storage services.


CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit-based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89600.00 - $204000.00.

CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation holidays and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs

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