Staff Software Engineer Payments Platform

As a Staff Software Engineer at Western Union you will help accelerate our platform modernization journey across North America (NA) and Latin America & Caribbean (LACA). Leveraging AI coding agents and modern engineering practices you will build modernize and improve applications internal tools workflow automations and platform capabilities that solve real customer agent operational and business challenges. This role focuses on delivering measurable outcomes by combining technical expertise AI-assisted development and a deep understanding of business needs.

You will drive the transformation of legacy platforms into scalable secure cloud-native solutions leading the design and delivery of AWS microservices cloud data platforms distributed caching solutions and event-driven architectures. Working closely with engineering product operations and business stakeholders you will help deliver reliable high-performing platform capabilities that improve operational efficiency support business growth and enhance customer experiences across the region.

In this role you will:

• Lead payment platform modernization initiatives across North America (NA) Latin America & Caribbean (LACA) regions.
• Design build and modernize applications workflow automations internal tools APIs and platform services using AI-assisted engineering practices.
• Transform legacy payment platforms into AWS-based microservices leveraging Java Spring Boot APIs event-driven architecture and cloud-native design patterns.
• Architect and implement cloud-native data solutions using PostgreSQL Aurora DynamoDB and related technologies.
• Build and optimize distributed caching solutions using Redis Valkey ElastiCache or similar technologies.
• Partner with business product operations risk compliance architecture QA and customer care teams to translate requirements into scalable solutions from concept through deployment.
• Apply AI to accelerate software development testing documentation observability code quality and engineering productivity.
• Establish telemetry and monitoring capabilities to measure adoption performance reliability customer experience and business outcomes.
• Drive secure reliable scalable delivery by reviewing AI-generated code and designs against enterprise standards for security privacy compliance resilience and quality.
• Develop reusable engineering patterns reference architectures prompts and guardrails that advance AI-native and cloud-native development practices.
• Foster a culture of experimentation continuous improvement and outcome-driven engineering.
• Provide technical leadership and mentorship across modernization cloud migration microservices caching and database transformation initiatives.

Basic Qualifications

• 6 years of experience applying software engineering best practices with a focus on security reliability scalability observability and operational excellence.
• 6 years of experience developing cloud-native applications and microservices using Java and Spring Boot.
• 6 years of experience designing and deploying solutions on AWS (Azure other cloud) including microservices and cloud-native platform architectures.
• 2 years of experience designing event-driven architectures
• 1 years of experience working with cloud databases (PostgreSQL Aurora DynamoDB) and distributed caching technologies (Redis Valkey ElastiCache).
• 1 years of experience leading platform modernization and legacy transformation initiatives.

Preferred Qualification

• 2 years of experience with containerization CI/CD pipelines observability and infrastructure automation.
• 2 years of experience designing highly available low-latency and resilient distributed systems.
• 1 years of experience leading platform modernization and legacy transformation initiatives.
• Hands-on experience using AI coding agents or AI-assisted development tools to accelerate software delivery and modernization efforts.
• Experience in Payments FinTech Banking Remittance or other high-volume transaction processing environments.
• Experience supporting multi-region or global-scale platforms.
• Spanish language proficiency
• Experience using Kafka or similar messaging platforms

Workplace Option

HYBRID - Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few
( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States Specific Benefits Include

• Paid Time Off
• Medical Dental and Life Insurance
• Tuition Assistance Program
• Student Loan Repayment (below manager level only)
• Parental Leave
• One day volunteer time off
• $0 Money Transfer Fee Discount Code Quarterly
• Recognition Program Game Changers
• Employee Discount Program
• Global Adoption Assistance
• Global Scholarship Awards Program
• 401K plan

For residents of Colorado California Connecticut Delaware Minnesota and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

Annual base salary range is $USD per year. Total on-target compensation includes a base salary short-term and long-term that align with individual and company performance. Actual salaries will vary based on candidates qualifications skills and competencies.

As part of the application process all applicants are required to take live assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions you may reach out to .

We are passionate about honoring our employees identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.