Staff Software Engineer, Omnichannel Notifications System

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves live in the moment learn about the world and have fun together.

The Company operates Snapchat a visual messaging app that enhances your relationships with friends family and the world and Specs Inc. a wholly-owned subsidiary dedicated to making computing more human in addition to Bitmoji Saturn and other digital services.

Were looking for a Staff Engineer / Tech Lead to build the next generation of core infrastructure responsible for serving notifications across all notification surfaces. This is a high-impact high-visibility role where youll set the technical direction for our omnichannel notification system

Our north star is simple to state and hard to do well: send the right notification to the right person at the right time on the right channel to delight and engage Snapchatters.

Our technical vision is to give every Snap team one channel-agnostic API and inventory model backed by centralized reachability budgeting ranking rendering delivery and measurement. Youll have the opportunity to influence and set the technical direction for notifications orchestration user experience and the platform that powers it all.

What youll do:

• Set the technical direction and long-term architecture for Snaps omnichannel notification platform.

• Design build and operate highly available scalable backend services that deliver notifications across multiple channels and surfaces.

• Define shared platform abstractions APIs data models and mechanisms that enable product teams to integrate with notifications consistently.

• Lead complex cross-functional initiatives spanning Engineering Product Data Science Machine Learning Design and other partner teams.

• Build systems for notification orchestration channel selection timing optimization attention budgeting ranking targeting experimentation and measurement.

• Establish engineering practices that improve availability latency observability privacy cost efficiency and operational excellence.

• Participate in incident response and lead systemic improvements to prevent recurring issues.

• Translate ambiguous product and business needs into pragmatic technical strategies and multi-quarter roadmaps.

• Mentor engineers provide technical guidance and raise the bar for design implementation and operational quality across the organization.

• Drive alignment across teams and influence architecture and priorities without relying on direct authority.

Knowledge Skills & Abilities:

• Experience designing building and operating backend services or distributed systems at significant scale.

• Proven track record of owning highly-available missioncritical systems including oncall participation incident response and driving systemic fixes.

• Ability to set technical vision and lead complex crossfunctional initiatives over multiple quarters balancing architectural quality reliability and product velocity.

• Strong foundation in system design (APIs data models storage pub/sub queues and workflow orchestration) and performance/latency optimization.

• Deep experience with observability (metrics logging tracing dashboards) and using data to debug harden and evolve large-scale systems.

• Excellent collaboration and communication skills; able to work effectively with Product DS ML Design and other engineering teams to align on requirements and tradeoffs.

• Ability to mentor and uplevel engineers provide clear technical guidance and create structures that make the team more effective over time

Minimum Qualifications:

• Bachelors in technical field such as computer science mathematics statistics or equivalent years of experience

• 9 years of post-Bachelors software development experience; or a Masters degree in a technical field 8 year of post-grad software development experience; or a PhD in a related technical field 5 years of post-grad software development experience

• Experience building and operating reliable scalable services in cloud technologies

Preferred Qualifications:

• Experience with one or more of: Java Go C and/or Python.

• Experience with NoSQL data stores caches (e.g. Memcache/Redis) and cloud services (Google Cloud AWS or similar).

• Experience with pub/sub and taskqueue systems (e.g. Kafka Google Pub/Sub Cloud Tasks or internal equivalents) in highthroughput environments.

• Experience with notification messaging growth or experimentation platforms including ranking targeting and A/B testing at scale.

• Demonstrated ability to lead technical strategy for a team or domain influencing architecture reliability and longterm roadmaps across multiple teams.

Default Together Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster reinforce our values and serve our community customers and partners better through dynamic collaboration. To reflect this we practice a default together approach and expect our team members to work in an office 4 days per week.

At Snap we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race religious creed color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression pregnancy childbirth and breastfeeding age sexual orientation military or veteran status or any other protected classification in accordance with applicable federal state and local laws. EOE including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring where applicable).

Our Benefits: Snap Inc. is its own community so weve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy on your own terms. Our benefits are built around your needs and include paid parental leave comprehensive medical coverage emotional and mental health support programs and compensation packages that let you share in Snaps long-term success!

Compensation

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