Staff Software Engineer, Issue Workflow

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice so teams can spend less time firefighting and more time building.

Trusted by 200000 organizations Sentry is todays application monitoring standard and our team is building its AI-native future.

Issue Workflow is Sentrys primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.

As a Staff Software Engineer on the Issue Workflow team youll architect the systems that power this experience. Youll work at the intersection of high-scale distributed systems and product engineering building real-time data pipelines search backends and analysis systems that surface signal from noise. This is product engineering at massive scalewhere every architectural decision impacts millions of debugging sessions.

Youll be the technical leader who shapes how Sentry groups issues how we make search lightning-fast how we enable sophisticated agentic workflows and how we ensure that the product is performant even at billions-of-events scale. Your work will define whats possible for the most trafficked part of Sentrys platform.

• Drive technical strategy and roadmap. Partner with engineering leadership product and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction technology choices and technical debt. Ensure the team is building a strong foundation to scale with Sentrys growth.

• Solve complex performance and scalability challenges.

• Champion product quality and user experience. Build features that dont just workthey delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces error messages loading states and edge cases. You instrument everything so the team can measure and improve.

• Mentor and elevate others. Youve helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.

• Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency partitioning strategies caching layers and query optimization. Youve debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.

• Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers lives better not just solving technical puzzles.

• Have strong full-stack instincts. While this role is backend-heavy you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance API design and user experience to make good architectural decisions that consider the whole picture.

• Include and uplift others. Youve helped engineers grow their skills in systems design coding practices and product thinking. Youre generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.

• 10 years in full-stack software engineering ideally Python and Typescript

• Expertise in domain modeling distributed systems data stores message queues

• Excellent written and verbal communication skills

• Experience with PostgreSQL ClickHouse and Kafka is preferred

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs or (b) seek employment with Sentry. We strive to build a diverse team with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone everywhere should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

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Required Experience:

Staff IC