Staff Product Operations Lead, Marketplace Operations

P-1495

About Databricks

At Databricks we are passionate about enabling data teams to solve the worlds toughest problems from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the worlds best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers and customer obsessed we leap at every opportunity to solve technical challenges from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And were only getting started.

The Role

As enterprise AI adoption accelerates globally the Databricks Marketplace serves as a core engine for third-party innovation enabling organizations to discover share and commercialize data assets AI models and applications. We are looking for an Operations Lead to own and scale the end-to-end operational engine behind our this high-visibility position you will establish operational excellence across partner and transaction approvals marketplace health deal desk support catalog integrity and partner and customer retention initiatives.

This role is for a hands-on builder who is as comfortable running operations as building the tools behind them. Beyond running day-to-day workstreams you will actively architect and deploy tools automations and AI-driven workflows to scale the platform. Partnering cross-functionally across Product Engineering Sales Marketing and Field leadership you will remove friction shape our Marketplace product and help guide our go-to-market direction. This is an individual-contributor role today with the opportunity to build and lead a team as the Marketplace scales.

The Impact Youll Have

• Architect manage and scale end-to-end operational workflows for partner eligibility and onboarding transaction approvals catalog health and featured listing placements.
• Own the health and integrity of the Marketplace: monitor key signals establish quality controls and support Deal Desk on complex commercial transactions.
• Design and deploy custom tools automations and AI-assisted workflows (leveraging Python low-code tools workflow platforms or agentic AI) to reduce operational friction and accelerate throughput.
• Drive retention campaigns and cross-functional operational cadences aligned with Product Engineering Sales and Field teams.
• Partner on go-to-market efforts driving transaction pipeline growth and strategic partner and customer deals.

What Were Looking For

• Minimum Qualifications
• 8 years of operational leadership experience across Business Operations Product Operations Technical Program Management or scaling operational functions within a fast-paced technology environment.
• Demonstrated builder capability: hands-on experience designing and shipping automations or operational tools using a mix of Python low-code/RPA platforms workflow platforms or modern AI LLM and agent tooling.
• Proven track record of full operational ownership over end-to-end processes approval gates and quality control systems rather than pure analytical reporting.
• Strong cross-functional collaboration and leadership skills with a history of aligning priorities across Product Engineering Sales and Field organizations.
• Exceptional organizational skills strong attention to detail and the ability to move fast and keep a high bar for accuracy in ambiguous situations.
• Direct experience with enterprise software marketplaces two-sided platform ecosystems or cloud commerce environments.

• Preferred Qualifications
• Experience scaling a marketplace platform or commerce operation through a high-growth phase.
• Familiarity with software commercial structures Deal Desk operations or strategic partner GTM programs.
• Experience quickly adopting next-generation AI coding tools (e.g. Claude Code AI agents) to streamline personal or team productivity.