Staff Product Designer

Scale is hiring a Staff Product Designer to lead product design for Scales Public Sector business unit.

Public Sector brings AI-powered decision support directly to government and national security customers. Youll design sophisticated tools for critical operations including crisis planning geo spatial- visualization and human-agent collaborative canvases.

Much of this work has no established playbook. The conventions for how humans and agents plan review and decide together are still being written and this role will help write them. Youll push past existing patterns to establish new ones then make them durable enough for the rest of the platform to build on. This is a role for a designer who enjoys untangling dense workflows and making powerful systems feel coherent intuitive and trustworthy at speed.

What youll do

• Own the end-to-end design from undefined requirements through wireframes high-fidelity mockups and interactive prototypes.
• Develop state-of-the-art techniques to leverage AI in design systems and processes.
• Design for complex data-dense workflows: dashboards mapping interfaces alerting systems and analytical reporting tools.
• Partner directly with Product and Engineering peers to turn ambiguity into clear product directions work through tradeoffs and launch experiences.
• Work directly in code alongside engineers going beyond static mockups to help build and refine the shipped experience.
• Work with customers building direct relationships during key project touchpoints (discovery feedback post-launch) and confidently socializing design decisions with stakeholders.
• Contribute design assets and interaction patterns back to the broader platform.

Who you are

• 1015 years of experience across a range of design settings and problem types.
• Youre energized by complexity. You take dense tangled systems and turn them into something elegant and easy to use and youre at your best when the problem is hard.
• You bring clarity to ambiguity. When requirements are unclear or still forming you help define them rather than wait for them.
• You own the end-to-end experiences. Youve led B2B or enterprise products from the first sketch through what ships.
• Strong client-facing presence - confident presenting to and winning over senior stakeholders whether in person or remote.
• Working understanding of front-end development and how to hand off clean implementable designs; comfort collaborating directly with engineers on code.

Nice-to-haves

• Experience in a client-facing role where you presented directly to senior stakeholders.
• Exposure to AI/ML tools and fluency using AI in your own design workflow.
• Experience contributing to a design system or shared interaction patterns across multiple products or teams.
• Active security clearance.

PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale our mission is to develop reliable AI systems for the worlds most important decisions. Our products provide the high-quality data and full-stack technologies that power the worlds leading models and help enterprises and governments build deploy and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta Ernst & Young Mayo Clinic Time Inc. the Government of Qatar and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of Labors Know Your Rights poster for additional information.

We comply with the United States Department of Labors Pay Transparency provision.

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