Staff Assistant I
Boston, NH - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryPerforms basic to general secretarial or clerical duties related to the department functions. Receive telephone calls and personal callers handling inquiries independently or directing to another party. Receives incoming mail and email; answers routine correspondence. Maintains daily calendar and make appointments. Types letters runs reports maintains or assists in maintaining files and records. Other related items as required. This is an entry-level support role.
Does this position require Patient Care No
Essential Functions
-Perform administrative duties for an individual group or department.
-Prepare reports meeting minutes and correspondence.
-Create and edit documents spreadsheets and presentations.
-Manage schedules arrange appointments and itineraries.
-Coordinate meetings travel conference calls and complete expense reports.
-Answer and transfer phone calls.
-Remain knowledgeable of business unit policies.
-Maintain departmental files records and documentation.
-Monitor and respond to emails phone calls and inquiries.
-Assist with onboarding training coordination and employee record management.
-Process purchase requests invoices and other administrative transactions.
-Track departmental projects deadlines and action items.
-Support compliance with organizational policies and procedures.
-May make contacts of a sensitive complex and confidential nature.
-May work for one or several department professionals division heads officers or managers.
-Entry-level support role; performs routine tasks as directed and under close supervision.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
Administrative Assistant or Secretarial Experience 0-1 year preferred
Knowledge Skills and Abilities
- Basic understanding of office procedures including filing copying scanning printing and faxing.
- Basic Proficiency in MS Office.
- Ability to use phone system.
- Managing ones own time and the time of others.
- Strong verbal & written communication skills.
- Strong customer service skills.
- Strong interpersonal written and oral skills.
- Ability to use standard office equipment.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.28/HourlyGrade
2EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Staff IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.