Sr. Technical Program Manager

Why Sony Interactive Entertainment

Sony Interactive Entertainment isnt just the Best Place to Play its also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation were part of a proud legacy of innovation and excellence. SIE is a dynamic technology company delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand a name synonymous with entertainment excellence and creativity.

The Senior Technical Project Manager is responsible for leading the planning and delivery of large complex and high-impact technical programs and cross-functional initiatives across SIEs global People Technology platform.

This role operates as a senior individual contributor within People Technology Services (PTS) owning end-to-end program delivery and serving as the hands-on Scrum Master for the teams established two-week sprint cadence. The role creates the governance alignment and delivery discipline needed to coordinate multiple workstreams strengthen predictable sprint execution and ensure strategic priorities translate into clear executable plans.

Working within a globally consistent Agile product delivery model the Senior Technical Project Manager partners with Human Resources Payroll Product Leads Managers Technical Leads IT Data Security vendors and other cross-functional teams to align portfolio priorities capacity scope timelines decisions and delivery outcomes. The role uses Jira integrated delivery plans dashboards and sprint and program metrics to identify trends advise leaders on trade-offs and drive continuous improvement.

This role is suited for individuals who combine deep Agile Scrum and technical program management expertise with systems thinking technical fluency executive communication and the ability to lead across teams mentor others and influence decisions without direct authority.

Key Responsibilities

Agile & Scrum Leadership

• Serve as the hands-on Scrum Master for the People Technology Services Team leading a consistent two-week sprint cadence and facilitating sprint planning daily stand-ups backlog refinement sprint reviews or demonstrations and retrospectives.
• Own and continuously improve the teams Agile operating rhythm working agreements backlog readiness standards and sprint governance to strengthen focus transparency accountability and predictable delivery.
• Partner with Product Leads Managers and Technical Leads to align priorities capacity dependencies and sequencing across project work operational support intake demand and unplanned work before sprint commitments are made.
• Facilitate clear sprint goals and realistic commitments; monitor progress impediments scope changes carryover and unplanned work and lead timely resolution or escalation when outcomes are at risk.
• Use retrospective insights and delivery data to identify systemic bottlenecks ensure improvement actions have accountable owners and measure whether changes improve flow quality and predictability.
• Coach Product Leads team members and delivery partners on practical Agile and Scrum practices reinforcing role clarity and shared accountability while adapting the framework thoughtfully to enterprise needs.

Technical Program Delivery Leadership

• Lead large complex technical programs and high-impact initiatives from discovery and business case through planning execution testing deployment stabilization transition and closure.
• Establish program outcomes scope success measures integrated roadmaps milestones governance decision rights delivery plans and communication rhythms in partnership with sponsors and stakeholders.
• Maintain integrated schedules RAID and decision logs dependency maps resource plans and action trackers surfacing issues early and assigning accountable owners.
• Orchestrate delivery across Product Integrations Data Security Architecture Human Resources Payroll vendors and other teams ensuring workstreams remain aligned to shared outcomes.
• Partner with technical leads to evaluate estimates sequencing architecture and integration dependencies technical risks and delivery options; drive resolution while respecting technical ownership.

Strategic Planning Capacity & Dependency Management

• Translate strategic priorities and portfolio commitments into realistic program release and sprint plans aligned with capacity business value technical sequencing and operational needs.
• Advise leaders on scope sequencing capacity and trade-offs; establish governance for changes and prevent unplanned demand from destabilizing committed delivery.
• Identify and manage complex cross-program dependencies resource constraints sequencing conflicts and decisions; bring forward clear options recommendations and impact assessments.
• Contribute to portfolio planning and governance by assessing initiative health challenging assumptions and recommending reprioritization or corrective action when needed.

Delivery Analytics & Executive Communication

• Define and maintain Jira boards integrated dashboards and reporting standards that provide a reliable view of sprint execution program health milestones dependencies risks decisions and outcomes.
• Use sprint and program metricsincluding sprint goal achievement committed versus completed work carryover throughput cycle time blocked work milestone performance and trend datato improve forecasting and delivery decisions.
• Translate complex technical progress delivery risk and cross-functional impacts into concise executive updates decision materials and data-backed recommendations for senior leaders and governance forums.
• Identify systemic delivery trends and emerging risks across initiatives leading practical improvements to planning workflow governance and team predictability.

Required Qualifications

• 8 years of technical project or program management experience leading complex software platform integration or infrastructure initiatives.
• Extensive experience as a hands-on Scrum Master for technical teams operating in recurring sprints and facilitating all core Scrum ceremonies.
• Deep knowledge of Agile and Scrum including backlog readiness story decomposition estimation capacity planning sprint goals impediment management retrospectives team coaching and continuous improvement.
• Proven ability to lead large complex multi-workstream programs encompassing scope roadmaps schedules governance risks dependencies decisions testing change readiness and release delivery.
• Advanced planning tool (i.e. Jira) experience including board and workflow design sprint administration queries dashboards roadmaps and program-level reporting.
• Demonstrated use of delivery data and sprint or program metrics to improve forecasting influence priorities communicate risk and drive measurable improvement.
• Strong technical literacy across the software development lifecycle enterprise platforms cloud services and release practices sufficient to lead technical delivery and understand complex dependencies.
• Executive-level stakeholder management facilitation and communication skills with the ability to translate between technical teams business leaders and senior decisionmakers.

Preferred Qualifications

• Certified ScrumMaster (CSM) Advanced Certified ScrumMaster (A-CSM) Professional Scrum Master (PSM) PMI Agile Certified Practitioner (PMI-ACP) Project Management Professional (PMP) or comparable certification.
• Experience within People Technology or HR Technology including Workday or comparable enterprise platforms.
• Experience with Jira reporting extensions or visualization tools such as eazyBI Power BI Tableau or comparable platforms.
• Demonstrated success mentoring others resolving conflict and influencing outcomes without direct authority in global matrixed environments.
• Experience coordinating globally distributed teams strategic vendors or enterprise programs with significant organizational change and cross-functional complexity.

Profile

• Senior delivery leader and hands-on Scrum Master who creates structure clarity and momentum across complex initiatives without adding unnecessary process.
• Operates as a senior individual contributor owning high-impact outcomes while aligning teams to governance strategy and broader People Technology priorities.
• Strong systems thinker and facilitator who connects portfolio priorities sprint execution technical dependencies and business outcomes.
• Practical and delivery-oriented balancing disciplined Agile execution with the judgment and flexibility required in a dynamic enterprise environment.
• Data-informed and skilled at turning Jira and program data into credible forecasts executive insights decisions and improvement actions.
• Technically fluent and able to engage credibly with architects and technical leads challenge delivery assumptions constructively and respect technical ownership.
• Trusted advisor to Human Resources and technology leaders with strong consulting negotiation communication and problem-solving skills.
• Comfortable leading through ambiguity mentoring others and influencing beyond immediate responsibilities in a global evolving operating model.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.