Sr Technical Program Manager, Cloud and Infrastructure
Austin, TX - USA
Job Summary
Jabil is a product solutions company providing comprehensive design manufacturing supply chain and product management services. Operating from over 100 facilities in 29 countries Jabil delivers innovative integrated and tailored solutions to customers across a broad range of industries and end-markets such as automotive consumer lifestyle and wearable tech defense and aerospace connected home and building industrial and energy enterprise and infrastructure healthcare mobility packaging and printing.
How will you make an impact
Jabil is seeking a Sr Technical Program Manager Cloud and Infrastructure who will directly contribute to the transformative growth within our Global cloud Test Development (GCTD) team in the Cloud Enterprise and Infrastructure (CE&I) division by applying unique and innovative approaches to solving problems within a large-scale production environment.
As a Sr Technical Program Manager Cloud and Infrastructure at GCTD youll use your technical expertise to lead complex multi-disciplinary manufacturing test projects from start to finish.
Youll work with stakeholders to plan requirements identify risks manage project schedules and communicate clearly with cross-functional partners across the company.
Youre equally comfortable explaining your teams analyses and recommendations to executives as you are discussing the technical tradeoffs in manufacturing test development with engineers.
You will also be responsible for interfacing with internal engineering manufacturing and quality teams and our end customers to ensure the project deliverables meet the rigorous standards of Jabils world-class manufacturing environments.
The Technical Program Manager will facilitate and lead test initiatives for a defined customer (internal or external) or user.
Provide full accountability for project schedules project management and performance requirements for infrastructure test development and Framework level projects.
What will you do
Primary responsibilities of the Technical Program Manager include:
Requirements Management & Planning
Ensure all NPI test project requirements are accurately captured validated and translated into actionable plans.
Collaborate with stakeholders to clarify objectives technical specifications and deliverables for Infrastructure SUT RUT and GCTD projects.
Develop comprehensive project plans including scope timelines resource allocation and risk mitigation strategies.
Project Execution & Delivery
Drive NPI test project tasks to completion ensuring adherence to schedules quality standards and scope.
Coordinate Infrastructure NRE planning material procurement with third-party suppliers and implementation activities.
Partner with factory teams to ensure readiness for new product introduction and smooth transition to production.
Stakeholder Collaboration
Serve as the primary liaison between internal and external customers throughout the project lifecycle.
Facilitate end-to-end engagementfrom initial requirements gathering to factory acceptanceensuring alignment and satisfaction.
Communicate effectively across diverse audiences tailoring updates for technical teams management and customers.
Monitoring & Reporting
Review and validate project schedules with functional managers and cross-functional teams.
Track milestones against performance baselines identifying variances and implementing corrective actions.
Provide clear concise status reports highlighting issues resolutions and overall project health.
Technical Issue Management
Triage technical bugs and feature requests in collaboration with engineering teams.
Prioritize issues based on impact allocate resources and monitor resolution progress.
Resource & Capacity Management
Manage GCTD test resource capacity and time tracking for all NPI projects.
Optimize resource utilization to meet project demands while maintaining efficiency.
Leadership & Continuous Improvement
Ensure overall project success including schedule adherence quality assurance and scope control.
Promote knowledge sharing and best practices across the test department and global facilities.
Mentor and coach team members fostering a culture of collaboration and innovation.
Drive process improvements to enhance project delivery and operational excellence.
Communication & Governance
Deliver clear and consistent project updates to stakeholders at all levels.
Ensure compliance with organizational standards policies and governance frameworks.
Additional Responsibilities
Participate in strategic planning and contribute to departmental initiatives.
Perform other duties as assigned to support organizational goals.
Reports to Management.
How will you get here
Knowledge of Jabil operating policies and procedures required.
Expert knowledge of Jabils culture and guiding principles
Project Management Professional (PMP) certification preferred.
Must be adept at navigating the diversified landscape with respect to country cultures company divisions and internal hierarchies.
Responsible for collaborating with employees in all Jabil facilities and job roles to achieve the desired results.
Proficiency in use of personal computers Microsoft Office products (Project Excel Word and PowerPoint) and e-mail skills required.
Education:
Bachelors degree required.
Experience:
Minimum ten (10) years work-related experience required in project management or related discipline. Or an equivalent combination of education training and/or experience.
Excellent verbal and written communication skills.
Experience working in a multi-site and multi-cultural environments.
Domestic and/or international travel up to 25-30% required.
What Can Jabil Offer You
Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:
Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life AD&D and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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Required Experience:
Senior IC
About Company
At Jabil we strive to be the most technologically advanced and trusted manufacturing solutions provider.